2024 Chevrolet Silverado 3500 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
100/100
#1 most-complained of 16 Silverado 3500 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2024 Chevrolet Silverado 3500 ranks 1st worst out of 16 model years, with a complaint index of 100 and 49 complaints. Electrical System issues lead at 39% of complaints, followed by Transmission & Powertrain at 31% and Brakes at 24%. Three recalls have been issued.
- Complaints
- 49
- Recalls
- 3
- Crashes / fires
- 2 / 0
- Injuries / deaths
- 1 / 2
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Chevrolet Silverado 3500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System19 (39%)
- Transmission & Powertrain15 (31%)
- Brakes12 (24%)
- Other6 (12%)
- Fuel System4 (8%)
- Engine3 (6%)
- Structure & Body3 (6%)
- Lane Departure2 (4%)
- Steering2 (4%)
- Suspension, Wheels & Tires2 (4%)
What owners report
- Trailer brake connections intermittently drop, triggering a "check trailer wiring" warning and cutting brake response to the trailer.
- Owners towing fifth-wheel campers with solar panels report the trailer brake controller losing connection mid-drive.
- A DEF heater failure left one owner stranded in freezing temperatures when the truck would not idle or restart.
- The steering wheel sat turned to one side with a knocking noise when cornering, at under 900 miles.
- One owner reported the truck rolled after being parked and shifted into park, striking a tree.
- A single-vehicle rollover caused the roof sheet metal and windshield to separate from the frame.
2024 Chevrolet Silverado 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 24V894000Nov 26, 2024Structure & Body131,231 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- NHTSA 23V549000Aug 3, 2023Steering3,893 vehicles
Steering
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
2024 compared with other Silverado 3500 years
Frequently asked questions
- Should I avoid the 2024 Chevrolet Silverado 3500?
- Compared to other Silverado 3500 model years, 2024 ranks worst, with a complaint index of 100 and 49 NHTSA complaints, giving it an "Avoid" verdict relative to the other 15 years with data.
- What is the most common problem with the 2024 Silverado 3500?
- Electrical System issues are the top complaint area, accounting for 39% of the 49 complaints, followed by Transmission & Powertrain at 31% and Brakes at 24%.
- Does the 2024 Silverado 3500 have any recalls?
- NHTSA lists three recalls for the 2024 Silverado 3500: two involving the power-unlatching tailgate's electronic gate-release switch and one for a steering gear shaft that may fracture.
- At what mileage do problems appear on the 2024 Silverado 3500?
- The median mileage at failure across complaints is 2,800 miles, though the Fuel System problem area shows a median of 19,000 miles.
- How does the 2024 Silverado 3500 compare to the 2021 and 2022 model years?
- The 2024 model has a complaint index of 100, higher than both 2021 (87) and 2022 (80), which are also rated "Avoid."