2024 Chevrolet Silverado 3500 Reliability Data: Problems & Recalls
Avoid The 2024 Chevrolet Silverado 3500 has a complaint index of 100, the highest of all 21 model years with data, and ranks worst (1st). It carries an Avoid verdict, driven by 49 complaints, 3 recalls, and issues concentrated in the electrical system (39% of complaints) and trailer brake wiring.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 100/100
- #1 of 21 Silverado 3500 years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 49
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 2
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Electrical System
Top 2024 Chevy Silverado 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System19 (39%)
- Transmission & Powertrain15 (31%)
- Brakes12 (24%)
- Other6 (12%)
- Fuel System4 (8%)
- Engine3 (6%)
- Structure & Body3 (6%)
- Lane Departure2 (4%)
- Steering2 (4%)
- Suspension, Wheels & Tires2 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Trailer brake controllers intermittently disconnect and display a "check trailer wiring" message, cutting trailer braking while towing.
- Owners report the truck fails to slow a towed trailer even while the brake pedal is depressed.
- A steering wheel sits off-center with a knocking noise when turning, appearing at low mileage.
- DEF heater failure left one truck unable to run or idle in freezing temperatures.
- A structural complaint describes roof sheet metal peeling from the frame and windshield separating during a rollover crash.
2024 Chevrolet Silverado 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 24V894000Nov 26, 2024Structure & Body131,231 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- NHTSA 23V549000Aug 3, 2023Steering3,893 vehicles
Steering
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
2024 compared with other Silverado 3500 years
Frequently asked questions
- Is the 2024 Chevrolet Silverado 3500 reliable?
- Based on NHTSA data, the 2024 model has a complaint index of 100, the highest among the 21 Silverado 3500 model years tracked, and is rated Avoid relative to other years of this truck.
- What problems does the 2024 Silverado 3500 have?
- Owners most often report electrical system issues (19 complaints, 39% share), followed by transmission and powertrain (15 complaints, 31%) and brakes (12 complaints, 24%), many tied to trailer brake wiring faults.
- Does the 2024 Silverado 3500 have any recalls?
- NHTSA lists 3 recall campaigns for the 2024 Silverado 3500, covering a power-unlatching tailgate switch that may short (two campaigns) and a steering gear shaft that may fracture and disconnect from the steering arm.
- At what mileage do 2024 Silverado 3500 problems show up?
- NHTSA data shows a median mileage at failure of 2,800 miles overall; electrical system complaints had a median of 500 miles, and fuel system complaints a median of 19,000 miles.
- How does the 2024 model compare to other Silverado 3500 years?
- The 2024 model's complaint index of 100 is the highest of all years tracked, ranking it worst (1st) among 21 model years, worse than other Avoid years like 2021 (index 95) and 2020 (index 90).