2017 Chevrolet Silverado 3500 Reliability Data: Problems & Recalls
Best The 2017 Chevrolet Silverado 3500 has a complaint index of 0, the lowest of all 21 model years, and ranks Best. It logged 13 complaints and 6 recalls, with no crashes, fires, injuries, or deaths reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 0/100
- #21 of 21 Silverado 3500 years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 13
- unique NHTSA reports
- Recalls
- 6
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Electrical System
Top 2017 Chevy Silverado 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other3 (23%)
- Electrical System2 (15%)
- Engine2 (15%)
- Fuel System2 (15%)
- Transmission & Powertrain2 (15%)
- Collision Avoidance & Cameras1 (8%)
- Structure & Body1 (8%)
- Suspension, Wheels & Tires1 (8%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- The MyLink backup camera screen jumps to full brightness at night, blinding the driver from seeing the side mirror while backing up.
- A rear fuel tank fuel-level sensor can stick in a low-level position, tied to a recall that some owners said took months to get parts for.
- The transmission cooler return line rubs against the bumper mount bracket, wearing through its protective cover.
- A front passenger tire blew out while driving on a mountainous road, leading the owner to replace the whole tire set.
- The main wiring harness and fuse panel melted after repeated no-start problems, even after the battery and starter were replaced.
- The truck applies emergency braking on its own during highway on-ramp merges, apparently triggered by faulty sensor input.
2017 Chevrolet Silverado 3500 recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 23V047000Feb 2, 2023Fuel System22,132 vehicles
Fuel system, diesel:storage:tank assembly
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
- NHTSA 21V496000Jul 1, 2021Other338,020 vehicles
Equipment:electrical:engine block heater
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
- NHTSA 19V328000Apr 25, 2019Engine318,374 vehicles
Engine
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
2017 compared with other Silverado 3500 years
Frequently asked questions
- Is the 2017 Chevrolet Silverado 3500 reliable?
- Among Silverado 3500 model years with data, 2017 has the lowest complaint index at 0 and carries the Best verdict, with only 13 complaints logged.
- What problems does the 2017 Chevrolet Silverado 3500 have?
- NHTSA complaints point to the Electrical System, Engine, Fuel System, and Transmission & Powertrain as the top problem areas, each accounting for 15% of complaints.
- Does the 2017 Silverado 3500 have any recalls?
- Yes, NHTSA lists 6 recall campaigns for the 2017 Silverado 3500, covering the fuel system, engine block heater, seat belts, and airbags, none of them do-not-drive recalls.
- What year Chevrolet Silverado 3500 should I avoid instead of 2017?
- Based on complaint index, 2024, 2021, 2020, 2025, and 2016 rank worst, all with Avoid verdicts and complaint indexes between 80 and 100, far higher than 2017's 0.
- At what mileage do 2017 Silverado 3500 problems tend to show up?
- Reported median mileage varies by system: electrical failures showed up around 12,000 miles, transmission issues around 33,600 miles, and engine problems around 58,000 miles.