YearToAvoid

2023 Chevrolet Silverado 3500 Problems, Recalls & Reliability

Verdict

Good

Complaint Index

35/100

#14 most-complained of 21 Silverado 3500 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2023 Chevrolet Silverado 3500 has 15 owner complaints and 1 safety recall on file with NHTSA. Its Complaint Index is 35 out of 100 — #14 highest of 21 Silverado 3500 model years (verdict: Good). The most reported problem area is transmission & powertrain (9 complaints, 60% of the total).

Complaints
15
Recalls
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2023 Chevy Silverado 3500 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Transmission & Powertrain9 (60%)
  2. Engine4 (27%)
  3. Structure & Body2 (13%)
  4. Electrical System1 (7%)
  5. Fuel System1 (7%)
  6. Other1 (7%)
2023 Chevrolet Silverado 3500 complaints: complaints filed per month3Aug 2024Jan 2025May 2025Aug 2025Jul 2026
18 complaints filed with NHTSA from Aug 2024 to Jul 2026; peak Apr 2025 (3).

2023 Chevrolet Silverado 3500 recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles

    Latches/locks/linkages:tailgate:latch

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

2023 compared with other Silverado 3500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Avoid95405—
2022Caution65273—
2023Good35151—
2024Avoid100493—
2025Avoid85121—

All Chevrolet Silverado 3500 years: best and worst →

Frequently asked questions

Is the 2023 Chevrolet Silverado 3500 a reliable year?
Judged by NHTSA owner complaints and recalls, the 2023 Chevrolet Silverado 3500 ranks #14 of 21 among Silverado 3500 model years (Complaint Index 35/100, verdict: Good). It has 15 complaints and 1 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2023 Chevrolet Silverado 3500?
The most reported problem areas are transmission & powertrain (9 complaints), engine (4 complaints), and structure & body (2 complaints). The median mileage at the time of failure in complaints that report it is 18,000 miles.
Does the 2023 Chevrolet Silverado 3500 have any recalls?
Yes — NHTSA lists 1 recall campaign for the 2023 Chevrolet Silverado 3500, most recently reported 2024, covering structure & body.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.