2023 Chevrolet Silverado 3500 Reliability Data: Problems & Recalls
Good The 2023 Chevrolet Silverado 3500 has a complaint index of 35 and ranks 14th worst out of 21 model years, earning a Good verdict. NHTSA logs 15 complaints and 1 recall, with transmission and powertrain issues making up 60% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 35/100
- #14 of 21 Silverado 3500 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 15
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Transmission & Powertrain
Top 2023 Chevy Silverado 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain9 (60%)
- Engine4 (27%)
- Structure & Body2 (13%)
- Electrical System1 (7%)
- Fuel System1 (7%)
- Other1 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Transmission valve body failures leading to backordered parts and long repair waits.
- Rear tires lock up or chirp during downshifts around 40 mph, feeling like sudden braking.
- Vehicle drops into limp mode limited to third gear and about 45 mph while towing.
- Tailgate independently unlatches and lowers while driving, tied to an electric circuit malfunction.
- Engine stalls or fails without warning, sometimes displaying a start/stop button prompt.
- Duramax engine runs rough with warning lights, diagnosed as scored cylinders.
2023 Chevrolet Silverado 3500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2023 compared with other Silverado 3500 years
Frequently asked questions
- Is the 2023 Chevrolet Silverado 3500 reliable?
- Compared to other Silverado 3500 model years, 2023 rates Good, with a complaint index of 35 and rank 14th worst out of 21 years tracked.
- What problems does the 2023 Silverado 3500 have?
- Transmission and powertrain issues account for 60% of complaints, including valve body failures and hard downshifts, at a median mileage of 9,000 miles. Engine issues make up 27% of complaints.
- Does the 2023 Silverado 3500 have a recall?
- Yes, NHTSA lists 1 recall for a power-unlatching tailgate whose electronic gate-release switch may short, campaign 24V060000. It is not a do-not-drive recall.
- How does 2023 compare to other Silverado 3500 years?
- The 2023 model year's complaint index of 35 is well below the worst years, such as 2024 at 100 and 2021 at 95, both rated Avoid.
- Were there any crashes or fires reported for the 2023 Silverado 3500?
- No. NHTSA data shows 0 crashes, 0 fires, 0 injuries, and 0 deaths reported for this model year.