2014 Chevrolet Silverado 3500 Reliability Data: Problems & Recalls
Best The 2014 Chevrolet Silverado 3500 has a complaint index of 5, the lowest of any year, and ranks 20th worst out of 21 model years, earning a Best verdict. It has 10 complaints, 3 recalls, 1 crash, 1 fire, and 1 injury on file.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 5/100
- #20 of 21 Silverado 3500 years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 10
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 1
- Injuries
- 1
- Top issue
- Fuel System
Top 2014 Chevy Silverado 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Fuel System3 (30%)
- Airbags2 (20%)
- Steering2 (20%)
- Electrical System1 (10%)
- Engine1 (10%)
- Other1 (10%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the exhaust system emitting smoke and a chemical ammonia-like odor from diesel exhaust fluid while driving at highway speed.
- Airbags reportedly failed to deploy in a crash after the driver lost control at highway speed, resulting in injuries.
- The high pressure fuel pump reportedly failed and released metal shavings that clogged the fuel system, causing the speedometer to drop suddenly.
- Steering reportedly became very hard to turn while the vehicle was in motion, recurring multiple times over more than a year.
- The fuel transfer pump reportedly malfunctioned, causing inaccurate fuel gauge readings, illuminated check engine lights, and the engine stalling.
- A rear sliding window reportedly shattered on its own while the truck was parked and remotely started, with a slight smoke smell noticed inside.
2014 Chevrolet Silverado 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 21V054000Feb 5, 2021Airbags1,778,128 vehicles
Air bags:frontal:passenger side:inflator module
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- NHTSA 18V267000Apr 26, 2018Other6,154 vehicles
Equipment
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- NHTSA 17V664000Oct 19, 2017Fuel System35,292 vehicles
Fuel system, gasoline:storage:auxillary tank
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
2014 compared with other Silverado 3500 years
Frequently asked questions
- Is the 2014 Chevrolet Silverado 3500 reliable?
- NHTSA data shows the 2014 model has a complaint index of 5, the lowest among all 21 model years covered, and it carries a Best verdict relative to other Silverado 3500 years.
- What problems does the 2014 Silverado 3500 have?
- Owners filed 10 complaints, most tied to the fuel system, followed by airbags and steering. The fuel system also had 1 fire reported.
- Does the 2014 Silverado 3500 have any recalls?
- Yes, NHTSA lists 3 recalls for this year, covering airbags, a fire extinguisher issue, and a fuel system problem with the dual fuel tank sensor. None are do-not-drive recalls.
- How does the 2014 Silverado 3500 compare to other model years?
- It ranks 20th worst out of 21 years tracked, well below higher-complaint years like 2024 (complaint index 100) and 2021 (complaint index 95), which both carry Avoid verdicts.