YearToAvoid

2010 Cadillac SRX Structure & Body Problems

NHTSA lists 30 Structure & Body complaints for the 2010 Cadillac SRX, 6% of that year's 474 total complaints, with a median failure mileage of 50,000. A related recall (14V447000) covers power seat height adjuster bolts, though the largest owner concern is the power liftgate/hatch.

Structure & Body complaints
30
6% of 474
Crashes reported
5
Fires reported
1
Injuries reported
4
Median mileage
50,000 mi
Related recalls
1

Typical body and structure symptoms owners report

  • Power liftgate or hatch closes, reverses, or drops on its own without warning, sometimes striking the owner.
  • Rear door or hatch button is described as overly sensitive, causing unintended opening or closing.
  • Rear door latch fails and the door opens sporadically on its own.
  • Hood release latch positioned near the driver's left foot pedal area, allowing accidental hood release while driving.
  • Driver-side frame or pillar blocks forward view during turns, described as a blind spot with no fix offered.
  • One report describes the vehicle flipping onto its side after a low-speed side-impact collision.

When 2010 Cadillac SRX body and structure complaints were filed

First complaint Feb 17, 2010, latest May 6, 2021.

2010 Cadillac SRX structure & body complaints: complaints filed per month2Feb 2010Dec 2011Apr 2014Jan 2015Sep 2016May 2017Jan 2020
30 complaints filed with NHTSA from Feb 2010 to May 2021; peak Dec 2011 (2).

Structure & Body recalls for the 2010 Cadillac SRX

  1. NHTSA 14V447000Jul 23, 2014Structure & Body414,333 vehicles

    Seats:front assembly:power adjust

    General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

    Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

Structure & Body complaints by SRX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201030 (6%)
  2. 201130 (7%)
  3. 201224 (6%)
  4. 201319 (5%)
  5. 201411 (3%)
  6. 201513 (3%)
  7. 20164 (2%)
  8. 20190 (0%)

Frequently asked questions

How many Structure & Body complaints does the 2010 Cadillac SRX have?
NHTSA lists 30 Structure & Body complaints for the 2010 SRX, which is 6% of that model year's 474 total complaints.
Is there a recall related to Structure & Body issues on the 2010 Cadillac SRX?
Yes. Recall 14V447000 covers 2010-2012 Cadillac SRX vehicles for power seat height adjuster shoulder bolts; GM dealers replace the bolts free of charge.
What is the most common structure or body complaint on the 2010 SRX?
Owners most often describe the power liftgate/hatch closing, reversing, or dropping unexpectedly, including incidents where it struck someone.
At what mileage do Structure & Body problems typically show up on the 2010 SRX?
NHTSA data shows a median mileage of 50,000 at failure for Structure & Body complaints on the 2010 SRX.
Were any crashes or injuries linked to these complaints?
Yes, NHTSA records 5 crashes, 1 fire, and 4 injuries among the complaints filed in this problem area for the 2010 SRX.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.