2013 Volkswagen Eos Problems, Recalls & Reliability
Verdict
CautionComplaint Index
50/100
#4 most-complained of 7 Eos years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2013 Volkswagen Eos has a Complaint Index of 50, ranking 4th worst of 7 model years, with a Caution verdict. It carries 26 complaints, 4 recalls, and no crashes or deaths, with Airbags the top problem area at 73% of complaints.
- Complaints
- 26
- Recalls
- 4
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 22 city / 30 hwy
Top 2013 Volkswagen Eos problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Airbags19 (73%)
- Electrical System4 (15%)
- Engine3 (12%)
- Other2 (8%)
- Steering1 (4%)
- Suspension, Wheels & Tires1 (4%)
- Transmission & Powertrain1 (4%)
What owners report
- Airbag inflators tied to the Takata recall went unrepaired for extended periods due to parts unavailability, leaving owners waiting for the fix.
- The engine stalled or lost power unexpectedly while driving, sometimes shifting itself into neutral and triggering a check engine or service vehicle warning.
- A heated front passenger seat malfunctioned and overheated, burning through the seat material and the occupant's clothing.
- Front wheel bearings were diagnosed as faulty after owners heard abnormal noise from the front of the vehicle, and the problem recurred after repair.
- The steering wheel horn stopped working after the internal clock spring broke, a part reported as back-ordered by the dealer.
2013 Volkswagen Eos recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 18V329000May 16, 2018Other252 vehicles
Unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 16V078000Feb 10, 2016Airbags659,493 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
2013 Volkswagen Eos fuel economy and fuel cost
- City
- 22 MPG
- Highway
- 30 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,200
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2013 compared with other Eos years
Frequently asked questions
- Is the 2013 Volkswagen Eos reliable?
- Compared to other Eos model years, 2013 rates Caution with a Complaint Index of 50, ranking 4th worst out of 7 years tracked. It is not the worst year (2012 and 2010 are rated Avoid) but it trails better years like 2011.
- What is the biggest problem with the 2013 Volkswagen Eos?
- Airbags are the top problem area, accounting for 73% of complaints (19 of 26), largely tied to Takata airbag inflator recalls.
- Does the 2013 Volkswagen Eos have any recalls?
- NHTSA lists 4 recalls for the 2013 Eos, three involving airbags (including two Takata inflator campaigns) and one involving another component category, none marked do-not-drive.
- How many complaints does NHTSA have for the 2013 Eos?
- NHTSA lists 26 complaints for the 2013 Volkswagen Eos, with a median mileage at failure of 30,000 miles.
- How does the 2013 Eos compare to the 2012 Eos?
- The 2012 Eos has a Complaint Index of 100 and an Avoid verdict, worse than the 2013 Eos, which scores 50 and is rated Caution.