2016 Volkswagen Eos Reliability Data: Problems & Recalls
No verdict The 2016 Volkswagen Eos has a complaint index of 11, ranking 9th out of 10 model years, with 4 complaints and 2 recalls on file with NHTSA. Electrical System issues make up 75% of complaints, with one fire reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 11/100
- #9 of 10 Eos years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 4
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 0
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 22 city / 30 hwy
- Injuries / deaths
- 0 / 0
Top 2016 Volkswagen Eos problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (75%)
- Engine1 (25%)
- Structure & Body1 (25%)
- Transmission & Powertrain1 (25%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Seat heaters have overheated and smoked, burning holes through seat material and clothing.
- Transmission has intermittently lost power while driving, with RPM surging and the car coasting to a stop.
- Engine has misfired repeatedly, tied to failed ignition coils.
- Battery has drained while parked, triggering multiple warning lights on the instrument panel after a jump-start.
2016 Volkswagen Eos recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 19V014000Jan 11, 2019Airbags119,394 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
- NHTSA 18V329000May 16, 2018Other252 vehicles
Unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
2016 Volkswagen Eos fuel economy and fuel cost
- City
- 22 MPG
- Highway
- 30 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,200
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2016 compared with other Eos years
Frequently asked questions
- Is the 2016 Volkswagen Eos reliable?
- NHTSA lists only 4 complaints and a complaint index of 11 for the 2016 Eos, but it still ranks 9th out of 10 model years, with 2 recalls including an airbag inflator campaign.
- What problems does the 2016 Volkswagen Eos have?
- Electrical System complaints dominate, accounting for 75% of reports, including one fire from overheating seat heaters. Owners also reported a transmission power loss and engine misfires.
- Does the 2016 Volkswagen Eos have any recalls?
- Yes. NHTSA lists 2 recalls: an airbag inflator replacement campaign and a separate compliance-related recall covering multiple Volkswagen models built between 2012 and 2016.
- How does the 2016 Eos compare to other Eos years?
- The 2016 Eos has a complaint index of 11, lower than Avoid years like 2009 (100) and 2012 (89), but its rank of 9th out of 10 years reflects fewer total data points rather than a clean record.