2013 Volkswagen Eos Airbags Problems
Airbags account for 19 of 26 total complaints (73%) on the 2013 Volkswagen Eos, almost all tied to Takata recall parts delays. NHTSA lists three related airbag recalls, and no crashes, fires, or injuries were reported in this data.
- Airbags complaints
- 19
- 73% of 26
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 67,704 mi
- Related recalls
- 3
Typical airbag symptoms owners report
- Owners report being notified of the Takata airbag recall (campaign 16V078000) but told replacement inflator parts were unavailable for an extended period beyond a reasonable repair window.
- Some owners describe contacting multiple dealers and getting no estimated timeline for when replacement parts would arrive.
- Several complaints reference overlapping recall campaigns (15V483000 and 16V078000) with no clear repair date offered.
- One owner reported the vehicle at 10,000 miles still awaiting recall repair and expressed concern about driving the car in that condition.
- Most owners state they had not experienced an actual airbag failure, only frustration over the delayed recall remedy.
When 2013 Volkswagen Eos airbag complaints were filed
First complaint Apr 26, 2016, latest May 12, 2023.
Airbags recalls for the 2013 Volkswagen Eos
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 16V078000Feb 10, 2016Airbags659,493 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
- NHTSA 15V483000Aug 4, 2015Airbags415,825 vehicles
Air bags:frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Airbags complaints by Eos model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Does the 2013 Volkswagen Eos have an airbag recall?
- Yes. NHTSA lists three airbag-related recalls covering the 2013 Eos: campaigns 15V483000, 16V078000, and 18V148000, all tied to Takata driver's frontal airbag inflators and a steering wheel clock spring cover.
- How common are airbag complaints on the 2013 Eos?
- Airbags make up 19 of the 26 total complaints filed for the 2013 Eos, or 73% of all complaints for this model year.
- Did the airbag issue cause any crashes or injuries?
- No. NHTSA data for this component shows 0 crashes, 0 fires, and 0 injuries among the 2013 Eos airbag complaints.
- What do owners actually complain about with the airbags?
- Most complaints describe delays getting Takata recall replacement parts rather than an actual airbag deployment failure; the median mileage at failure reported is 67,704 miles.