Toyota Sienna Best and Worst Years (2010–2020)
Toyota Sienna years to avoid are 2011, 2012, and 2015, with complaint indexes of 100, 80, and 90 respectively — the three highest in the lineup. Best years are 2016, 2019, and 2020, all with complaint indexes of 20 or below. Airbags and Structure & Body issues drive most of the worst-year complaints.
- Model years
- 11
- 2010–2020
- NHTSA complaints
- 1,995
- Recall campaigns
- 39
- Crashes reported
- 116
- Fires reported
- 29
- Top problem area
- Structure & Body
Sienna Complaint Index by year
Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.
Toyota Sienna problems and recalls by year
| Year | Verdict | Index | Complaints | Crashes | Fires | Recalls | Top issue | MPG | NCAP |
|---|---|---|---|---|---|---|---|---|---|
| 2010 | Caution | 70 | 172 | 15 | 2 | 8 | Structure & Body | 18.5 | — |
| 2011 | Avoid | 100 | 614 | 34 | 7 | 14 | Airbags | 20 | 4★ |
| 2012 | Avoid | 80 | 247 | 10 | 4 | 9 | Airbags | 21 | 4★ |
| 2013 | Caution | 50 | 183 | 7 | 1 | 6 | Structure & Body | 21 | 4★ |
| 2014 | Good | 40 | 163 | 6 | 2 | 6 | Structure & Body | 20 | 5★ |
| 2015 | Avoid | 90 | 232 | 17 | 7 | 6 | Structure & Body | 20 | 5★ |
| 2016 | Best | 20 | 75 | 7 | 1 | 5 | Structure & Body | 20 | 5★ |
| 2017 | Caution | 60 | 154 | 13 | 4 | 10 | Transmission & Powertrain | 21 | 5★ |
| 2018 | Good | 30 | 72 | 5 | 0 | 7 | Transmission & Powertrain | 21 | 5★ |
| 2019 | Best | 10 | 45 | 2 | 0 | 7 | Fuel System | 21 | 5★ |
| 2020 | Best | 0 | 38 | 0 | 1 | 2 | Fuel System | 20.5 | 5★ |
Sienna years to avoid: what went wrong
2011 Toyota Sienna Index 100 · 614 complaints · 14 recalls
The 2011 Sienna has the highest complaint index (100) of any model year, with 614 total complaints and 14 recalls. Airbags account for 34% of complaints (211 cases, median mileage 63,500), including reports of non-deployment in crashes. Structure & Body issues follow at 29% (177 complaints, median mileage 67,000), often tied to power sliding doors. Owners also reported brake pedals failing to respond and electrical fires. NHTSA logged 34 crashes, 7 fires, 36 injuries, and 1 death for this year.
2011 airbags problems →2011 structure & body problems →2011 electrical system problems →
2015 Toyota Sienna Index 90 · 232 complaints · 6 recalls
The 2015 Sienna has a complaint index of 90 from 232 complaints and 6 recalls, with the lowest median failure mileage among avoid years at 30,000. Structure & Body issues lead at 29% (68 complaints, median mileage 28,650), largely involving sliding doors that would not open after a crash. Electrical System problems follow at 21% (48 complaints, median mileage 19,000). Owners also described suspension trouble and airbags that failed to deploy in crashes. This year saw 17 crashes, 7 fires, and 28 injuries.
2015 structure & body problems →2015 electrical system problems →2015 suspension, wheels & tires problems →
2012 Toyota Sienna Index 80 · 247 complaints · 9 recalls
The 2012 Sienna carries a complaint index of 80 across 247 complaints and 9 recalls. Airbags make up 34% of complaints (84 cases, median mileage 58,200), with owners describing non-deployment during frontal impacts. Structure & Body problems are next at 32% (79 complaints, median mileage 48,000), including engine fires after minor collisions. Owners also reported sudden stalling at highway speed and unintended acceleration. NHTSA recorded 10 crashes and 4 fires tied to this model year.
2012 airbags problems →2012 structure & body problems →2012 electrical system problems →
Most common Toyota Sienna problems (all years)
Share of NHTSA complaints by component group. A complaint naming two components counts once in each.
- Structure & Body566 (28%)
- Airbags366 (18%)
- Other326 (16%)
- Electrical System266 (13%)
- Engine195 (10%)
- Suspension, Wheels & Tires191 (10%)
- Transmission & Powertrain172 (9%)
- Brakes129 (6%)
- Steering94 (5%)
- Fuel System93 (5%)
Frequently asked questions
- What year Toyota Sienna should I avoid?
- Based on NHTSA complaints and recalls, avoid the 2011, 2012, and 2015 Toyota Sienna. These years have complaint indexes of 100, 80, and 90, the highest in the model's 2010-2020 range, driven largely by airbag and structure/body complaints.
- What is the best year for a Toyota Sienna?
- The 2016, 2019, and 2020 Sienna are rated Best, with complaint indexes of 20, 10, and 0 respectively, the lowest among the 11 model years covered.
- Is the 2011 Toyota Sienna reliable?
- The 2011 Sienna has the highest complaint index (100) of any Sienna year, with 614 complaints, 14 recalls, and 34 crashes reported to NHTSA. Airbags and Structure & Body issues are the top reported problem areas.
- Does the Toyota Sienna have airbag recalls?
- Yes. The 2011 and 2012 Sienna were both included in Toyota recall 19V741000 covering airbag inflators, and airbags are the top complaint category for both years, accounting for 34% of complaints each.
- How many total complaints does the Toyota Sienna have?
- Across the 2010-2020 model years, NHTSA lists 1,995 total complaints and 39 recall campaigns for the Toyota Sienna.