YearToAvoid

Toyota Sienna vs Chrysler Pacifica: Which Years to Avoid

Toyota Sienna owners should avoid 2011, 2012 and 2015; Chrysler Pacifica owners should avoid 2017, 2018 and 2021. The Sienna logs 1,995 complaints across 11 model years (181 per year) versus the Pacifica's 3,679 across 10 years (368 per year), though totals aren't sales-normalized.

Head to head

Toyota Sienna

Model years
2010–2020 (11)
NHTSA complaints
1,995
Per model year
181
Recall campaigns
39
Years to avoid
2011, 2012, 2015
Best years
2016, 2019, 2020
Top problem area
Structure & Body
Avg. EPA combined MPG
20.4
Avg. NHTSA overall rating
4.7 ★

Chrysler Pacifica

Model years
2016–2025 (10)
NHTSA complaints
3,679
Per model year
368
Recall campaigns
38
Years to avoid
2017, 2018, 2021
Best years
2024, 2025
Top problem area
Engine
Avg. EPA combined MPG
22.0
Avg. NHTSA overall rating
5.0 ★

Year by year

Complaint Index is relative within each model (0 = that model’s best year, 100 = its worst). Complaints and recalls are raw counts.

YearSiennaPacifica
VerdictComplaintsRecallsMPGVerdictComplaintsRecallsMPG
2010Caution172818.5————
2011Avoid6141420————
2012Avoid247921————
2013Caution183621————
2014Good163620————
2015Avoid232620————
2016Best75520No verdict20—
2017Caution1541021Avoid1,5211122
2018Good72721Avoid8741222
2019Best45721Caution311722
2020Best38220.5Good170522
2021————Avoid368722
2022————Caution2111022
2023————Good1521422
2024————Best421122
2025————Best28922

Complaint Index by year

Toyota Sienna

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020102011201220132014201520162017201820192020
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Chrysler Pacifica

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Frequently asked questions

What years should I avoid for the Toyota Sienna?
NHTSA data flags 2011, 2012 and 2015 as the Sienna years to avoid, with 2011 having the highest complaint index of 100 and 614 complaints, mostly tied to airbags.
What years should I avoid for the Chrysler Pacifica?
NHTSA data flags 2017, 2018 and 2021 as the Pacifica years to avoid. The 2017 model year has a complaint index of 100 with 1,521 complaints, largely centered on the engine.
Which van has fewer reported problems, the Sienna or the Pacifica?
The Sienna averages 181 complaints per model year across 11 years, while the Pacifica averages 368 per model year across 10 years. These totals are not adjusted for how many of each were sold.
Which is more fuel efficient, the Sienna or the Pacifica?
The Pacifica averages 22.0 mpg combined versus the Sienna's 20.4 mpg combined across the years covered.
Are there recalls on the Sienna and Pacifica?
NHTSA lists 39 recall campaigns for the Sienna across 11 model years and 38 for the Pacifica across 10 model years, with none classified as do-not-drive recalls.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.