YearToAvoid

2023 Toyota Highlander Hybrid Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

70/100

#7 most-complained of 21 Highlander Hybrid years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2023 Toyota Highlander Hybrid has 9 owner complaints and 6 safety recalls on file with NHTSA. Its Complaint Index is 70 out of 100 — #7 highest of 21 Highlander Hybrid model years (verdict: Caution). The most reported problem area is structure & body (4 complaints, 44% of the total).

Complaints
9
Recalls
6
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
35
35 city / 35 hwy

Top 2023 Toyota Highlander Hybrid problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Structure & Body4 (44%)
  2. Airbags1 (11%)
  3. Brakes1 (11%)
  4. Electrical System1 (11%)
  5. Engine1 (11%)
  6. Other1 (11%)
  7. Seat Belts1 (11%)
  8. Steering1 (11%)
2023 Toyota Highlander Hybrid complaints: complaints filed per month4Jun 2023Oct 2023Jan 2024Apr 2024May 2024Jul 2024Aug 2024Jul 2026
11 complaints filed with NHTSA from Jun 2023 to Jul 2026; peak Aug 2024 (4).

2023 Toyota Highlander Hybrid recalls

6 NHTSA recall campaigns list this model year.

  1. NHTSA 26V128000Mar 5, 2026Structure & Body686,588 vehicles

    Seats:mid/rear assembly:recliner

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

    Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

  2. NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles

    Back over prevention:display function

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  3. NHTSA 25V040000Jan 29, 2025Airbags1,716 vehicles

    Air bags:frontal:driver clockspring/spiral cassette

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

See all 6 recalls for the 2023 Toyota Highlander Hybrid →

2023 Toyota Highlander Hybrid fuel economy and fuel cost

City
35 MPG
Highway
35 MPG
Combined
35 MPG
Annual fuel cost (EPA)
$1,850
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other Highlander Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Avoid7515435
2022Caution556435
2023Caution709635
2024No verdict00435
2025No verdict50335

All Toyota Highlander Hybrid years: best and worst →

Frequently asked questions

Is the 2023 Toyota Highlander Hybrid a reliable year?
Judged by NHTSA owner complaints and recalls, the 2023 Toyota Highlander Hybrid ranks #7 of 21 among Highlander Hybrid model years (Complaint Index 70/100, verdict: Caution). It has 9 complaints and 6 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2023 Toyota Highlander Hybrid?
The most reported problem areas are structure & body (4 complaints), airbags (1 complaints), and brakes (1 complaints). The median mileage at the time of failure in complaints that report it is 13,000 miles.
Does the 2023 Toyota Highlander Hybrid have any recalls?
Yes — NHTSA lists 6 recall campaigns for the 2023 Toyota Highlander Hybrid, most recently reported 2026, covering structure & body, collision avoidance & cameras, airbags, and other.
What is the fuel economy of the 2023 Toyota Highlander Hybrid?
EPA rates the 2023 Toyota Highlander Hybrid at 35 MPG combined (35 city / 35 highway), with an estimated annual fuel cost of $1,850. Where several configurations exist, the median is shown.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.