2024 Ram 5500 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
8/100
#12 most-complained of 13 5500 years
The 2024 Ram 5500 has 0 NHTSA complaints and a complaint index of 8, ranking 12th out of 13 model years for reported problems. It has 2 recalls, covering airbags and steering, with no do-not-drive orders.
- Complaints
- 0
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Ram 5500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
No component data.
2024 Ram 5500 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- NHTSA 23V799000Nov 28, 2023Steering185,251 vehicles
Steering:steering control module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
2024 compared with other 5500 years
Frequently asked questions
- Is the 2024 Ram 5500 reliable based on complaints?
- NHTSA lists 0 complaints for the 2024 Ram 5500, giving it a complaint index of 8, which ranks 12th of 13 model years — among the lowest complaint counts in the model's history.
- Does the 2024 Ram 5500 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2024 Ram 5500: one for the airbags involving the steering column control module, and one for the steering system covering the same module's software and hardware.
- Are there any do-not-drive recalls on the 2024 Ram 5500?
- No. Neither of the 2 recalls is marked do-not-drive or park-outside.
- How does the 2024 Ram 5500 compare to other years?
- With a complaint index of 8, the 2024 Ram 5500 ranks better than years like 2022 (complaint index 92, Avoid), 2020 (83, Avoid), and 2018 (75, Avoid).