2024 Ram 5500 Reliability Data: Problems & Recalls
No verdict The 2024 Ram 5500 has 0 owner complaints logged with NHTSA and 2 recalls, covering airbags and steering. Its complaint index of 14 ranks 13th worst out of 15 model years, making it one of the lower-complaint years for this model.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 14/100
- #13 of 15 5500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 0
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- —
Top 2024 Ram 5500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
No component data.
2024 Ram 5500 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- NHTSA 23V799000Nov 28, 2023Steering185,251 vehicles
Steering:steering control module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
2024 compared with other 5500 years
Frequently asked questions
- Is the 2024 Ram 5500 reliable?
- NHTSA lists 0 owner complaints for the 2024 Ram 5500 and a complaint index of 14, which ranks 13th worst among 15 model years. That places it among the lower-complaint years for this model.
- Does the 2024 Ram 5500 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2024 Ram 5500: one for a steering column control module affecting the airbags and horn function, and one specifically addressing the steering column control module software.
- What year Ram 5500 should I avoid?
- Based on NHTSA complaint index data, the 2018, 2020, and 2022 model years carry an Avoid verdict, with complaint indexes of 79, 93, and 86 respectively. The 2024 model year is not rated Avoid.
- Are the 2024 Ram 5500 recalls dangerous?
- Neither of the 2024 Ram 5500 recalls is marked as a do-not-drive recall. Both involve the steering column control module, which can affect airbag deployment and steering-related functions if not repaired.