2023 Ram 5500 Reliability Data: Problems & Recalls
No verdict The 2023 Ram 5500 has a complaint index of 7, the second-lowest among 15 model years, with zero owner complaints logged and no crashes, fires, injuries, or deaths. It does carry 3 recalls covering airbags, steering, and an electrical/heater grid issue.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 7/100
- #14 of 15 5500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 0
- unique NHTSA reports
- Recalls
- 3
- 1 Park Outside
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- —
Top 2023 Ram 5500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
No component data.
2023 Ram 5500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- NHTSA 23V799000Nov 28, 2023Steering185,251 vehicles
Steering:steering control module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
- NHTSA 23V060000Feb 9, 2023Electrical System302,067 vehiclesPark Outside
Electrical system:wiring:relays/solenoids
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
2023 compared with other 5500 years
Frequently asked questions
- Is the 2023 Ram 5500 reliable?
- NHTSA lists zero owner complaints for the 2023 Ram 5500 and a complaint index of 7, ranking it 14th out of 15 model years from worst to best. That makes it one of the lower-risk years for this model based on complaints, though it still has 3 open recalls.
- Does the 2023 Ram 5500 have any recalls?
- Yes, NHTSA lists 3 recalls for the 2023 Ram 5500: an airbag steering column control module issue, a separate steering column software/module recall, and an electrical short risk in the heater grid on Cummins 6.7L diesel trucks that requires parking outside until repaired.
- What problems do owners report with the 2023 Ram 5500?
- NHTSA has no owner complaints on file for the 2023 Ram 5500, so no specific problem areas are identified for this year.
- How does the 2023 Ram 5500 compare to other years?
- With a complaint index of 7, the 2023 model ranks far better than years like 2020 (index 93) and 2022 (index 86), which both carry Avoid verdicts. No verdict has been assigned to the 2023 model year yet.
- Is the heater grid recall on the 2023 Ram 5500 serious?
- NHTSA's 23V060000 recall advises owners to park outside and away from structures until repaired, indicating a fire risk from an electrical short in the heater grid on Cummins 6.7L diesel-equipped trucks.