2019 Ram 5500 Problems, Recalls & Reliability
Verdict
CautionComplaint Index
58/100
#6 most-complained of 13 5500 years
The 2019 Ram 5500 has 12 NHTSA complaints, 9 recalls, and a Complaint Index of 58, ranking 6th worst out of 13 model years. Fuel System issues make up 50% of complaints, giving it a Caution verdict relative to other 5500 years.
- Complaints
- 12
- Recalls
- 9
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2019 Ram 5500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Fuel System6 (50%)
- Brakes2 (17%)
- Engine2 (17%)
- Structure & Body1 (8%)
- Suspension, Wheels & Tires1 (8%)
- Transmission & Powertrain1 (8%)
What owners report
- Owners report the high pressure fuel pump failing and contaminating the fuel system with metal fragments, causing the truck to derate to 5 mph.
- Some describe the engine stalling at 45 mph with an abnormal noise, a check engine light, and smoke or fire starting in the engine compartment, at a median mileage of 136,500.
- Owners report brakes locking up and the vehicle sliding side to side when braking on wet or dry surfaces, at a median mileage of 110,000.
- Some describe the transfer case unexpectedly shifting into neutral at highway speed with no warning, leaving the truck unable to engage any gear.
- Owners report the DEF system failing and putting the vehicle into limp mode with an eventual full shutdown, with long waits for replacement parts.
- Some report tire tread separating while driving, and flatbed side-gate latches failing to hold, allowing gates to fall unexpectedly.
2019 Ram 5500 recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 22V759000Oct 11, 2022Brakes26,961 vehicles
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
- NHTSA 22V035000Jan 27, 2022Visibility & Wipers171,789 vehicles
Visibility:windshield wiper/washer:linkages
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- NHTSA 21V880000Nov 12, 2021Fuel System222,410 vehicles
Fuel system, diesel:delivery:fuel pump
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
2019 compared with other 5500 years
Frequently asked questions
- Is the 2019 Ram 5500 reliable?
- NHTSA lists 12 complaints and a Complaint Index of 58 for the 2019 Ram 5500, ranking it 6th worst among 13 model years tracked, with a Caution verdict relative to other years of the 5500.
- What is the biggest problem with the 2019 Ram 5500?
- Fuel System complaints account for 50% of all complaints for the 2019 model, including high pressure fuel pump failures reported at a median mileage of 136,500.
- Does the 2019 Ram 5500 have a recall?
- Yes, NHTSA lists 9 recalls for the 2019 Ram 5500, covering brakes, fuel system, engine oil warmup protection, wipers, and suspension lug nut torque specifications.
- How does the 2019 Ram 5500 compare to other years?
- The 2019 model's Complaint Index of 58 is lower than the 2018 (75), 2020 (83), and 2022 (92) model years, which are rated Avoid, but higher than 2015 and 2017, which are rated Good.