2019 Ram 5500 Reliability Data: Problems & Recalls
Caution The 2019 Ram 5500 has a complaint index of 64, ranking 6th worst out of 15 model years, with a Caution verdict. Fuel system problems make up 50% of complaints, and NHTSA lists 9 recall campaigns for this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 64/100
- #6 of 15 5500 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 12
- unique NHTSA reports
- Recalls
- 9
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 2
- Top issue
- Fuel System
Top 2019 Ram 5500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Fuel System6 (50%)
- Brakes2 (17%)
- Engine2 (17%)
- Structure & Body1 (8%)
- Suspension, Wheels & Tires1 (8%)
- Transmission & Powertrain1 (8%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the high-pressure fuel pump failing and contaminating the fuel system with metal fragments, causing the truck to derate to very low speeds.
- Some describe the accelerator pedal failing to respond normally, with the vehicle unable to exceed 40 mph and an abnormally loud sound present.
- Brakes have locked up and caused side-to-side sliding on wet pavement, with the issue recurring to a lesser degree on dry roads.
- One owner reported the engine stalling with smoke and fire starting in the engine compartment while driving at 45 mph.
- The transfer case reportedly shifted itself into neutral at highway speed with no warning, losing all functionality.
- A DEF system failure put one truck into limp mode with an extended wait for replacement parts.
2019 Ram 5500 recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 22V759000Oct 11, 2022Brakes26,961 vehicles
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
- NHTSA 22V035000Jan 27, 2022Visibility & Wipers171,789 vehicles
Visibility:windshield wiper/washer:linkages
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- NHTSA 21V880000Nov 12, 2021Fuel System222,410 vehicles
Fuel system, diesel:delivery:fuel pump
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
2019 compared with other 5500 years
Frequently asked questions
- Is the 2019 Ram 5500 reliable?
- NHTSA data gives the 2019 Ram 5500 a complaint index of 64, ranking 6th worst among 15 model years of this model. It carries a Caution verdict due to fuel system complaints and 9 recall campaigns.
- What is the main problem area for the 2019 Ram 5500?
- Fuel System issues account for 50% of complaints for this year, with a median failure mileage of 136,500 miles.
- Does the 2019 Ram 5500 have recalls?
- NHTSA lists 9 recall campaigns for the 2019 Ram 5500, covering brakes, fuel system, engine, wipers, and suspension components.
- How does the 2019 Ram 5500 compare to other years?
- The 2019 model's complaint index of 64 is lower than 2018 (79), 2020 (93), and 2022 (86), all of which carry Avoid verdicts, but higher than years like 2013 (21) and 2015 (36).