2024 Ram 2500 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
75/100
#4 most-complained of 13 2500 years
The 2024 Ram 2500 has a Complaint Index of 75, ranking 4th-worst among 13 model years, with a verdict of Avoid. Brakes lead complaints at 25% share, followed by Electrical System at 20%, alongside 5 recalls.
- Complaints
- 59
- Recalls
- 5
- Crashes / fires
- 7 / 2
- Injuries / deaths
- 8 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Ram 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Brakes15 (25%)
- Electrical System12 (20%)
- Engine10 (17%)
- Collision Avoidance & Cameras7 (12%)
- Transmission & Powertrain7 (12%)
- Suspension, Wheels & Tires6 (10%)
- Other4 (7%)
- Seat Belts4 (7%)
- Visibility & Wipers4 (7%)
- Airbags3 (5%)
What owners report
- Brake pedal reportedly goes to the floor with no stopping power, even at low speeds like 40 mph.
- Backup camera reportedly goes black or freezes while backing up, sometimes leading to a collision.
- Rear suspension combined with the air-bag suspension reportedly allowed trailer sway that led to a jackknife while towing at highway speed.
- Electrical system reportedly caused an engine fire at 25,880 miles, attributed by the dealer to a faulty heater grid.
- Airbags reportedly failed to deploy during multiple front and rear collisions at highway speed.
- Electronic trailer brake wiring reportedly triggers intermittent disconnection warnings, causing total loss of trailer braking.
2024 Ram 2500 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 26V327000May 21, 2026Collision Avoidance & Cameras16 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
- NHTSA 26V288000May 7, 2026Transmission & Powertrain12,736 vehicles
Power train:automatic transmission:control module (TCM/PCM/tecm)
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
2024 compared with other 2500 years
Frequently asked questions
- Is the 2024 Ram 2500 reliable?
- Based on NHTSA owner complaints and recalls, the 2024 Ram 2500 has a Complaint Index of 75 and ranks 4th-worst out of 13 model years, earning an Avoid verdict relative to other Ram 2500 years.
- What is the biggest problem area for the 2024 Ram 2500?
- Brakes are the top problem area, accounting for 25% of complaints (15 of 59), with a median failure mileage of 12,000 miles reported for the model year overall.
- Does the 2024 Ram 2500 have any recalls?
- NHTSA lists 5 recalls for the 2024 Ram 2500, covering collision avoidance/camera software, powertrain control module software, airbags/steering column control module, and rearview camera radio software.
- How does the 2024 Ram 2500 compare to other years?
- The 2024 model's Complaint Index of 75 is higher than years like 2021 (17, Best) and 2023 (0, Best), but lower than 2017 and 2018, which both carry an Avoid verdict with indexes of 92 and 100.
- Are there fires or crashes reported for the 2024 Ram 2500?
- NHTSA data shows 7 crashes, 2 fires, and 8 injuries reported among the 59 complaints for the 2024 Ram 2500.