2023 Ram 2500 Problems, Recalls & Reliability
Verdict
BestComplaint Index
0/100
#13 most-complained of 13 2500 years
The 2023 Ram 2500 has 48 NHTSA complaints, 8 recalls, and a complaint index of 0, ranking 13th (best) among 13 model years of data. Its top problem area is the electrical system at 31% of complaints.
- Complaints
- 48
- Recalls
- 8
- Crashes / fires
- 4 / 1
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2023 Ram 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System15 (31%)
- Engine12 (25%)
- Transmission & Powertrain6 (13%)
- Airbags5 (10%)
- Brakes5 (10%)
- Other4 (8%)
- Steering4 (8%)
- Visibility & Wipers4 (8%)
- Structure & Body2 (4%)
- Suspension, Wheels & Tires2 (4%)
What owners report
- Some owners report brakes failing to stop the truck properly, with the pedal feeling like it lost pressure similar to an ABS failure.
- Owners describe the truck spontaneously catching fire while parked, starting near the front end and spreading into the cabin.
- Airbags reportedly failed to deploy in a head-on collision despite significant front and side damage.
- Multiple owners report that engaging the left turn signal unexpectedly activates the high-beam headlights, blinding oncoming traffic.
- One owner reported hesitation and hard shifting from the transmission at 12,000 miles, with the truck sometimes failing to accelerate when the pedal is pressed.
2023 Ram 2500 recalls
8 NHTSA recall campaigns list this model year.
- NHTSA 26V288000May 7, 2026Transmission & Powertrain12,736 vehicles
Power train:automatic transmission:control module (TCM/PCM/tecm)
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
- NHTSA 24V413000Jun 6, 2024Transmission & Powertrain214 vehicles
Power train:manual transmission
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
2023 compared with other 2500 years
Frequently asked questions
- Is the 2023 Ram 2500 reliable?
- Based on NHTSA data, the 2023 Ram 2500 has a complaint index of 0 and ranks best (13th of 13) among model years covered, with 48 complaints and 8 recalls.
- What are the most common problems with the 2023 Ram 2500?
- NHTSA complaints point to the electrical system (31% of complaints), engine (25%), and transmission & powertrain (13%) as the top problem areas.
- Does the 2023 Ram 2500 have any recalls?
- NHTSA lists 8 recalls for the 2023 Ram 2500, covering transmission control software, a steering column control module, a heater grid electrical short, and rearview camera software, among others.
- What year Ram 2500 should I avoid?
- Among Ram 2500 years with data, 2017, 2018, 2022, and 2024 carry an Avoid verdict, with 2018 having the highest complaint index at 100 out of 2,590 complaints.
- Are there fire or crash reports for the 2023 Ram 2500?
- NHTSA lists 4 crashes and 1 fire among the 2023 Ram 2500 complaints, including a case where the vehicle caught fire while parked in a driveway.