2020 Ram 2500 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
25/100
#10 most-complained of 13 2500 years
The 2020 Ram 2500 has a complaint index of 25, ranking 10th best out of 13 model years, with a "Good" verdict. It carries 162 NHTSA complaints, 10 recalls, and a median failure mileage of 10,500 miles, led by Fuel System issues at 43% of complaints.
- Complaints
- 162
- Recalls
- 10
- Crashes / fires
- 5 / 4
- Injuries / deaths
- 4 / 0
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- —
Top 2020 Ram 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Fuel System70 (43%)
- Engine36 (22%)
- Other22 (14%)
- Electrical System20 (12%)
- Transmission & Powertrain20 (12%)
- Brakes14 (9%)
- Structure & Body12 (7%)
- Steering10 (6%)
- Suspension, Wheels & Tires10 (6%)
- Visibility & Wipers5 (3%)
What owners report
- Owners report the ABS control module triggering false anti-lock brake, stability control, and forward collision warnings, sometimes disabling cruise control.
- Some describe the truck shifting itself out of park and rolling backward unexpectedly after being parked.
- Diesel-equipped trucks reportedly stalled or lost power while towing, with white smoke appearing from under the hood before the engine cut out.
- Several owners report engine compartment fires starting near the heater grid ground bolt or coming from behind the dash/radio area, in some cases while the vehicle was unattended.
- Owners of trucks equipped with the Rambox report the plastic side covering warping and separating from its tape mounting in temperature swings.
- Some drivers report sudden loss of power steering and power brakes together with an engine shutoff while driving on inclines.
2020 Ram 2500 recalls
10 NHTSA recall campaigns list this model year.
- NHTSA 25V010000Jan 16, 2025Airbags6,066 vehicles
Air bags:side/window:curtain:inflator
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
- NHTSA 22V904000Dec 8, 2022Structure & Body1,224,078 vehicles
Structure:body:tailgate:hinge and attachments
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
- NHTSA 22V835000Nov 10, 2022Transmission & Powertrain250,079 vehicles
Power train:automatic transmission
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
2020 compared with other 2500 years
Frequently asked questions
- Is the 2020 Ram 2500 reliable?
- Based on NHTSA owner complaints and recalls, the 2020 Ram 2500 has a complaint index of 25, ranking 10th out of 13 model years, with a "Good" verdict relative to other Ram 2500 years.
- What are the most common problems with the 2020 Ram 2500?
- Fuel System issues make up 43% of complaints, followed by Engine problems at 22%, and Electrical System and Transmission & Powertrain issues each at 12%.
- Does the 2020 Ram 2500 have a recall?
- NHTSA lists 10 recalls for the 2020 Ram 2500, including issues with the High Pressure Fuel Pump on Cummins diesel engines, ABS control module software, and driver side mirror glass detachment.
- How does the 2020 Ram 2500 compare to other years?
- The 2020 Ram 2500's complaint index of 25 is far lower than the 2018 model's index of 100 and the 2017 model's 92, both rated "Avoid," placing 2020 among the better years for the model.