2015 Mazda CX-5 Structure & Body Problems
NHTSA lists 32 Structure & Body complaints for the 2015 Mazda CX-5, 24% of all complaints for that year. Owners most often report driver seats reclining or folding on their own, windshield cracks with no impact, and delayed repairs tied to recall 16V644000 for the rear lift gate.
- Structure & Body complaints
- 32
- 24% of 133
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 2
- Median mileage
- 13,000 mi
- Related recalls
- 1
Typical body and structure symptoms owners report
- Front driver seats have been reported to recline backward or fold forward on their own, in some cases while the vehicle was being driven.
- Some owners describe windshields developing a crack or fracture line at the base with no stone chip or impact.
- Owners report the rear hatch or lift gate can drop due to insufficient corrosion protection, covered under recall 16V644000, but say replacement parts were unavailable for an extended time.
- Interior trim around the driver's side window has been reported to melt or deform.
- A rattling or squeaking noise near the windshield bolt area has been reported at low speeds, sometimes persisting after dealer repair.
- One owner reported unintended vehicle movement while parking that resulted in a crash into a fence and gas meter.
When 2015 Mazda CX-5 body and structure complaints were filed
First complaint Oct 16, 2014, latest Jul 20, 2023.
Structure & Body recalls for the 2015 Mazda CX-5
- NHTSA 16V644000Sep 6, 2016Structure & Body580,455 vehicles
Structure:body:hatchback/liftgate
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Structure & Body complaints by CX-5 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many Structure & Body complaints does NHTSA have for the 2015 Mazda CX-5?
- NHTSA lists 32 Structure & Body complaints for the 2015 CX-5, which is 24% of the 133 total complaints filed for that model year.
- Is there a recall for the 2015 Mazda CX-5 related to structure or body issues?
- Yes, recall 16V644000 covers lift gate supports and insufficient corrosion protection that can cause the rear hatch to drop. Mazda dealers were to replace both lift gate supports free of charge, though parts were reported unavailable for a period.
- At what mileage do structure and body problems typically show up on the 2015 CX-5?
- The median mileage at failure reported to NHTSA for Structure & Body complaints on the 2015 CX-5 is 13,000 miles.
- Were there any crashes or injuries linked to these complaints?
- NHTSA records show 1 crash and 2 injuries among the Structure & Body complaints for the 2015 CX-5, with no reported fires.
- Is the 2015 CX-5 worse than other years for Structure & Body complaints?
- The 2015 model's 24% share of complaints in this area is higher than most other CX-5 years, though 2013 and 2024 also show elevated shares at 14% and 20%.