2013 Mazda CX-5 Structure & Body Problems
Structure & Body issues account for 28 complaints on the 2013 Mazda CX-5, or 14% of all complaints for the year, with a median failure mileage of 30,000. A related recall (16V644000) covers liftgate support failures, though it is not a do-not-drive order.
- Structure & Body complaints
- 28
- 14% of 194
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 3
- Median mileage
- 30,000 mi
- Related recalls
- 1
Typical body and structure symptoms owners report
- Liftgate fails to open or stay up, tied to recall 16V644000 for liftgate stay dampers, with some owners reporting long waits for replacement parts.
- Front and rear headrests tilt occupants' heads forward and downward, forcing a slouched driving position.
- Driver's seat clicks or jostles unexpectedly, a pattern some dealers described as common across CX-5 units.
- Windshield develops cracks that spread from small chips within months of ownership, sometimes requiring full replacement.
- Side and rear view mirrors vibrate or shake at highway speeds above 30 to 40 mph, making them hard to use.
- Power driver's seat reclines fully on its own while driving or after the driver exits the vehicle.
When 2013 Mazda CX-5 body and structure complaints were filed
First complaint Sep 26, 2012, latest Feb 3, 2024.
Structure & Body recalls for the 2013 Mazda CX-5
- NHTSA 16V644000Sep 6, 2016Structure & Body580,455 vehicles
Structure:body:hatchback/liftgate
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Structure & Body complaints by CX-5 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are Structure & Body complaints on the 2013 Mazda CX-5?
- NHTSA lists 28 Structure & Body complaints for the 2013 CX-5, which is 14% of all 194 complaints filed for that model year.
- Is there a recall for the 2013 Mazda CX-5 liftgate?
- Yes, recall 16V644000 covers liftgate support failures on 2010-2013 Mazda3, Mazdaspeed3, and related models; the remedy involves replacing both lift gate supports, though NHTSA notes parts were not always available.
- At what mileage do 2013 CX-5 Structure & Body problems typically appear?
- The median mileage at failure reported to NHTSA for this problem area is 30,000 miles.
- Were there any injuries linked to Structure & Body complaints on the 2013 CX-5?
- NHTSA data shows 3 injuries associated with Structure & Body complaints for the 2013 CX-5, with no crashes or fires reported.