How many Structure & Body complaints does the 2014 Mazda CX-5 have?

NHTSA lists 40 Structure & Body complaints for the 2014 CX-5, which is about 11% of all 377 complaints filed for that year.

What is the most common structure or body problem on the 2014 CX-5?

The most frequently described issue is windshield cracking that appears without any impact, often starting near the top or edges.

Is there a recall for the 2014 CX-5 related to structure or body issues?

There is a Structure & Body recall (campaign 16V644000) covering lift gate supports, but it applies to other Mazda models like the Mazda3, Mazdaspeed3, and Mazda5, not the 2014 CX-5.

At what mileage do these structure and body issues typically appear?

NHTSA data shows a median mileage at failure of 20,160 for Structure & Body complaints on the 2014 CX-5.

Were there any crashes or injuries linked to these complaints?

NHTSA records show 1 crash and 2 injuries associated with Structure & Body complaints for the 2014 CX-5.

2014 Mazda CX-5 Structure & Body Problems

NHTSA lists 40 Structure & Body complaints for the 2014 Mazda CX-5, about 11% of its 377 total complaints. Most describe spontaneous windshield cracking, with a median mileage at failure of 20,160. A recall for structural lift gate supports exists but covers other Mazda models, not the 2014 CX-5.

Structure & Body complaints: 40; 11% of 377
Crashes reported: 1
Fires reported: 0
Injuries reported: 2
Median mileage: 20,161 mi
Related recalls: 1

Typical body and structure symptoms owners report

Owners describe windshields cracking spontaneously while parked or driving, often starting at the top center or edges with no rock strike or impact.
Several report hearing a pop followed by a crack forming and spreading, sometimes near rain sensor or smart braking sensor housings.
Exterior side trim near the rear wheels has been reported to detach suddenly while driving, without any prior contact with debris.
One owner reported door lock actuators failing to unlock on command, trapping a child inside until a window was broken.
Some owners note repeated windshield cracking on the same vehicle within about a year of ownership.

When 2014 Mazda CX-5 body and structure complaints were filed

First complaint Jun 10, 2013, latest Feb 20, 2021.

40 complaints filed with NHTSA from Jun 2013 to Feb 2021; peak Apr 2017 (5).

Structure & Body recalls for the 2014 Mazda CX-5

NHTSA 16V644000Sep 6, 2016Structure & Body580,455 vehicles
Structure:body:hatchback/liftgate
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Structure & Body complaints by CX-5 model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20120 (0%)
201328 (14%)
201440 (11%)
201532 (24%)
201636 (7%)
201715 (10%)
201814 (4%)
201910 (4%)
20207 (7%)
20213 (2%)
20223 (5%)
20232 (3%)
20249 (20%)
20252 (7%)

Frequently asked questions

How many Structure & Body complaints does the 2014 Mazda CX-5 have?: NHTSA lists 40 Structure & Body complaints for the 2014 CX-5, which is about 11% of all 377 complaints filed for that year.
What is the most common structure or body problem on the 2014 CX-5?: The most frequently described issue is windshield cracking that appears without any impact, often starting near the top or edges.
Is there a recall for the 2014 CX-5 related to structure or body issues?: There is a Structure & Body recall (campaign 16V644000) covering lift gate supports, but it applies to other Mazda models like the Mazda3, Mazdaspeed3, and Mazda5, not the 2014 CX-5.
At what mileage do these structure and body issues typically appear?: NHTSA data shows a median mileage at failure of 20,160 for Structure & Body complaints on the 2014 CX-5.
Were there any crashes or injuries linked to these complaints?: NHTSA records show 1 crash and 2 injuries associated with Structure & Body complaints for the 2014 CX-5.