2023 Infiniti QX60 Reliability Data: Problems & Recalls
Avoid The 2023 Infiniti QX60 has a complaint index of 80, ranking 3rd worst among 11 model years, and carries an Avoid verdict. Owners reported 27 complaints led by electrical system issues (7 complaints, 26% share), plus 3 recalls covering headlights, seat frames, and second-row seats.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 80/100
- #3 of 11 QX60 years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 27
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 4
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22.5
- 20.5 city / 25.5 hwy
- Injuries / deaths
- 4 / 0
Top 2023 Infiniti QX60 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other8 (30%)
- Electrical System7 (26%)
- Engine5 (19%)
- Fuel System5 (19%)
- Structure & Body4 (15%)
- Brakes3 (11%)
- Transmission & Powertrain3 (11%)
- Lane Departure2 (7%)
- Visibility & Wipers2 (7%)
- Collision Avoidance & Cameras1 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Some owners describe the vehicle rolling backward or lurching forward several inches after being shifted into park, even with the parking brake engaged.
- One owner reported the engine compartment caught fire while the vehicle was parked in a driveway with no prior warning signs.
- Door handles reportedly fail to unlock the vehicle when it rains, leaving occupants locked out.
- A seat belt reportedly pulled completely out of its mount and was found frayed on a vehicle only three months old.
- Owners describe the transmission becoming stuck in neutral or unexpectedly shifting into park on its own, including one incident at a car wash.
- Electrical glitches were reported affecting the wireless charging pad, USB ports, Bluetooth, mapping, and Apple CarPlay, with these functions failing daily.
2023 Infiniti QX60 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 23V814000Dec 4, 2023Electrical System20,051 vehicles
Exterior lighting:lighting control module
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
- NHTSA 23V268000Apr 13, 2023Structure & Body12,400 vehicles
Seats:critical fasteners
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
- NHTSA 23V108000Feb 21, 2023Structure & Body17 vehicles
Seats:mid/rear assembly
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
2023 Infiniti QX60 fuel economy and fuel cost
- City
- 20.5 MPG
- Highway
- 25.5 MPG
- Combined
- 22.5 MPG
- Annual fuel cost (EPA)
- $3,550
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other QX60 years
Frequently asked questions
- Is the 2023 Infiniti QX60 reliable?
- Compared to other QX60 model years, 2023 ranks 3rd worst out of 11 years tracked, with a complaint index of 80 and an Avoid verdict based on NHTSA owner complaints and recalls.
- What is the biggest problem with the 2023 Infiniti QX60?
- Electrical system issues are the top problem area, accounting for 7 of 27 complaints (26% share), including one fire incident, with a median failure mileage of 38,000 miles.
- Does the 2023 Infiniti QX60 have any recalls?
- NHTSA lists three recalls for the 2023 QX60: one for headlights incorrectly adjusting downward at high speed, one for a driver's seat frame that may detach, and one for a second-row seat that may become stuck.
- Are there better QX60 model years to buy instead?
- Yes. Among tracked years, 2022 and 2016 carry a Best verdict with complaint indexes of 0 and 20, and 2020 and 2024 carry a Good verdict, all rated lower risk than 2023 based on NHTSA data.
- Did any 2023 QX60 complaints involve fires or injuries?
- NHTSA data shows 1 fire and 4 injuries reported among the 27 complaints for the 2023 QX60, with no reported crashes.