YearToAvoid

2016 Infiniti QX60 Problems, Recalls & Reliability

Verdict

Best

Complaint Index

20/100

#9 most-complained of 11 QX60 years

The 2016 Infiniti QX60 ranks 9th of 11 model years for reported problems, with a complaint index of 20 and a verdict of Best relative to other QX60 years. It had 29 complaints, 1 recall, and no deaths reported.

Complaints
29
Recalls
1
Crashes / fires
3 / 1
Injuries / deaths
6 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
24.5
23 city / 27.5 hwy

Top 2016 Infiniti QX60 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags12 (41%)
  2. Other7 (24%)
  3. Electrical System3 (10%)
  4. Transmission & Powertrain3 (10%)
  5. Visibility & Wipers3 (10%)
  6. Collision Avoidance & Cameras2 (7%)
  7. Fuel System2 (7%)
  8. Engine1 (3%)
  9. HVAC1 (3%)
  10. Suspension, Wheels & Tires1 (3%)

What owners report

  • Owners report side and curtain airbags deploying unexpectedly while driving with no apparent collision.
  • Some vehicles rolled backward unexpectedly while parked with the ignition off, in one case injuring a bystander.
  • A window motor issue near the driver-side B post reportedly led to a fire after a deer collision.
  • A splashing noise from the rear was linked to a fuel tank that needed replacement, with the issue reportedly persisting after repair.
  • The infotainment screen reportedly went blank on two occasions, disabling the backup camera and windshield defroster.
  • A sunroof reportedly shattered outward while driving on the highway with nothing striking the vehicle.
2016 Infiniti QX60 complaints: complaints filed per month4Jul 2016Mar 2017Oct 2019Apr 2022Mar 2023Apr 2024Dec 2025
35 complaints filed with NHTSA from Jul 2016 to Apr 2026; peak Oct 2019 (4).

2016 Infiniti QX60 recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 16V244000Apr 26, 2016Airbags3,296,947 vehicles

    Air bags:sensor:occupant classification

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

2016 Infiniti QX60 fuel economy and fuel cost

City
23 MPG
Highway
27.5 MPG
Combined
24.5 MPG
Annual fuel cost (EPA)
$2,975
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2016 compared with other QX60 years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020142015201620172018201920202022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2014Avoid100199724
2015Caution7092324.5
2016Best2029124.5
2017Caution6068224
2018Caution5038122

All Infiniti QX60 years: best and worst →

Frequently asked questions

Is the 2016 Infiniti QX60 reliable?
Based on NHTSA owner complaints and recalls, the 2016 QX60 has a complaint index of 20, the second-lowest among the 11 model years with data, earning a Best verdict relative to other QX60 years.
What problems does the 2016 Infiniti QX60 have?
NHTSA lists 29 complaints for the 2016 QX60, with Airbags as the top problem area (12 complaints, 41% share), followed by Electrical System, Transmission & Powertrain, and Visibility & Wipers, each with 3 complaints.
Does the 2016 Infiniti QX60 have a recall?
Yes. NHTSA recall 16V244000 covers airbags on the 2016 QX60, among other affected Nissan and Infiniti models, and involves a dealer reprogramming remedy.
How does the 2016 QX60 compare to other years?
The 2016 model's complaint index of 20 is far lower than the 2014 model's index of 100 (Avoid) and the 2023 and 2025 models, which also carry Avoid verdicts with indexes of 80 and 90.
What is the median mileage for airbag complaints on the 2016 QX60?
NHTSA data shows a median mileage of 70,000 miles at failure for airbag-related complaints on the 2016 QX60.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.