2020 Infiniti QX60 Reliability Data: Problems & Recalls
Good The 2020 Infiniti QX60 has a complaint index of 40, ranking 7th out of 11 model years, with a Good verdict. It has 24 complaints, 1 recall, and no fires or deaths reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 40/100
- #7 of 11 QX60 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 24
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 2
- reported in complaints
- Fires
- 0
- Injuries
- 4
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19.5 city / 26.5 hwy
- Injuries / deaths
- 4 / 0
Top 2020 Infiniti QX60 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other6 (25%)
- Transmission & Powertrain6 (25%)
- Engine5 (21%)
- Electrical System4 (17%)
- Collision Avoidance & Cameras4 (17%)
- Visibility & Wipers4 (17%)
- Brakes2 (8%)
- Fuel System2 (8%)
- Structure & Body2 (8%)
- Suspension, Wheels & Tires2 (8%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Forward collision system fails to detect stopped traffic ahead and does not brake, even in heavy highway traffic.
- Automatic emergency braking engages unexpectedly with no object present, risking a rear-end collision.
- Sunroof glass shatters or explodes without warning while driving at highway speed.
- Accelerator pedal sticks and requires manual force to release while driving.
- Engine stalls at low speed with intermittent check engine light, later traced to a faulty fuel injector.
- Electrical failures include a no-start with burning smell and a rear window that won't close properly.
2020 Infiniti QX60 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 21V402000May 27, 2021Suspension, Wheels & Tires14,276 vehicles
Suspension:rear:axle:spindle
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
2020 Infiniti QX60 fuel economy and fuel cost
- City
- 19.5 MPG
- Highway
- 26.5 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other QX60 years
Frequently asked questions
- Is the 2020 Infiniti QX60 reliable?
- Compared to other QX60 model years, 2020 rates Good with a complaint index of 40 and ranks 7th worst out of 11 years tracked, well below the 2014 model's index of 100.
- Does the 2020 Infiniti QX60 have any recalls?
- Yes, one recall (campaign 21V402000) covers the front steering knuckle and rear axle housing, which Nissan says may have insufficient strength.
- What is the most common problem area for the 2020 QX60?
- Transmission & Powertrain complaints lead at 25% of reports, followed closely by Engine issues at 21%, based on NHTSA complaint data.
- What mileage do 2020 QX60 problems typically show up at?
- NHTSA data shows a median mileage at failure of 13,000 miles overall, though Transmission & Powertrain and Electrical System complaints show a higher median of 57,000 miles.
- How does the 2020 QX60 compare to the 2022 and 2024 model years?
- The 2022 QX60 has a lower complaint index of 0 and a Best verdict, while 2024 has an index of 30 with a Good verdict; 2020's index of 40 places it slightly behind both.