YearToAvoid

2012 Ford Fusion Steering Problems

NHTSA lists 1,473 steering complaints for the 2012 Ford Fusion, 59% of its 2,516 total complaints, with 46 crashes, 2 fires, and 13 injuries reported. A related recall (15V340000) covers the Power Steering Control Module.

Steering complaints
1,473
59% of 2,516
Crashes reported
46
Fires reported
2
Injuries reported
13
Median mileage
83,243 mi
Related recalls
1

Typical steering symptoms owners report

  • Owners report sudden, complete loss of power steering while turning at low speeds, sometimes causing the wheel to jerk in the opposite direction.
  • Several drivers describe the steering wheel locking up or becoming extremely hard to turn right after warning lights such as "AdvanceTrac" or "Service Power Steering" appear on the dash.
  • Multiple complaints describe repeat failures in the same vehicle, with power steering cutting out more than once during normal driving maneuvers like lane changes or turns.
  • Some owners report the vehicle veering or drifting to one side without warning, leading to collisions with curbs, poles, trees, or ditches.
  • A few complaints link the steering failure to diagnostic trouble codes referenced in the related recall, with dealers resetting the system rather than replacing parts.

When 2012 Ford Fusion steering complaints were filed

First complaint Aug 31, 2011, latest Sep 24, 2026.

2012 Ford Fusion steering complaints: complaints filed per quarter682011 Q32013 Q32015 Q32017 Q32019 Q32021 Q32023 Q32025 Q3
1473 complaints filed with NHTSA from 2011 Q3 to 2026 Q3; peak 2014 Q4 (68).

Steering recalls for the 2012 Ford Fusion

  1. NHTSA 15V340000Jun 2, 2015Steering393,623 vehicles

    Steering:electric power assist system

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Steering complaints by Fusion model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20101,661 (32%)
  2. 20111,428 (51%)
  3. 20121,473 (59%)
  4. 2013389 (22%)
  5. 2014326 (25%)
  6. 2015163 (16%)
  7. 2016176 (11%)
  8. 201751 (5%)
  9. 201819 (4%)
  10. 20197 (2%)
  11. 202012 (7%)

Frequently asked questions

How many steering complaints does the 2012 Ford Fusion have?
NHTSA lists 1,473 steering complaints for the 2012 Ford Fusion, which is 59% of all 2,516 complaints filed for that model year.
Is there a steering recall for the 2012 Ford Fusion?
Yes. Recall 15V340000, reported June 2, 2015, covers the Power Steering Control Module; dealers check it for diagnostic trouble codes as the remedy.
Have steering problems caused crashes on the 2012 Ford Fusion?
NHTSA data tied to steering complaints on this model year show 46 crashes, 2 fires, and 13 injuries reported.
At what mileage do steering problems typically appear on the 2012 Ford Fusion?
The median mileage at failure reported to NHTSA for steering complaints on the 2012 Ford Fusion is 83,242.5 miles.
Is steering worse in the 2012 Fusion than other years?
Among model years listed, 2012 has the highest share of complaints tied to steering at 59%, compared to 51% in 2011 and 32% in 2010.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.