2011 Ford Fusion Steering Problems
NHTSA lists 1,428 steering complaints for the 2011 Ford Fusion, 51% of all complaints filed for the year, with 42 crashes and 22 injuries reported. A related recall (campaign 15V340000) covers the Power Steering Control Module.
- Steering complaints
- 1,428
- 51% of 2,786
- Crashes reported
- 42
- Fires reported
- 0
- Injuries reported
- 22
- Median mileage
- 89,500 mi
- Related recalls
- 1
Typical steering symptoms owners report
- Owners report sudden, complete loss of power steering assist while driving at highway or moderate speeds, often with a "service power steering" or "power steering assist fault" warning message.
- Some describe the steering wheel seizing or locking up momentarily, then returning to normal operation, with the failure recurring intermittently and not always reproducible at the dealer.
- Several complaints describe losing steering control mid-turn or on a curve, causing the vehicle to run off the road, hit a curb, or strike a fixed object.
- A few owners say the loss of steering happened at low speed while pulling out of a driveway or parking lot, combined with the engine stalling.
- One complaint links the steering failure directly to the NHTSA recall for the power steering control module (campaign 15V340000).
When 2011 Ford Fusion steering complaints were filed
First complaint Apr 14, 2011, latest Sep 15, 2026.
Steering recalls for the 2011 Ford Fusion
- NHTSA 15V340000Jun 2, 2015Steering393,623 vehicles
Steering:electric power assist system
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Steering complaints by Fusion model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are steering complaints for the 2011 Ford Fusion?
- NHTSA has logged 1,428 steering complaints for the 2011 Fusion, which is 51% of the 2,786 total complaints filed for that model year.
- Is there a steering recall for the 2011 Ford Fusion?
- Yes. Campaign 15V340000 covers 2011-2012 Ford Fusion models without a 3.5L engine, along with related Ford, Mercury, and Lincoln vehicles, addressing the Power Steering Control Module. Dealers check the module for diagnostic trouble codes as the remedy.
- At what mileage do steering problems typically show up?
- The median mileage at failure among reported steering complaints for the 2011 Fusion is 89,500 miles, though several sample complaints describe failures well before that point.
- Have steering problems led to crashes or injuries?
- NHTSA data tied to steering complaints for the 2011 Fusion show 42 crashes and 22 injuries, with no fires reported.
- Is the 2011 Fusion worse than other years for steering complaints?
- Among Fusion model years listed, 2011 and 2012 have the highest share of complaints tied to steering, at 51% and 59% respectively, compared to single-digit percentages by 2017 and later.