Ford Fusion Best and Worst Years (2010–2020)
Avoid the 2010-2012 Ford Fusion: they carry the highest complaint indexes (100, 90, 80) and are dominated by steering complaints, with 2010 logging 5,120 total complaints and 11 recalls including 3 do-not-drive campaigns. The 2018-2020 model years are the best, with complaint indexes of 20, 10, and 0.
- Model years
- 11
- 2010–2020
- NHTSA complaints
- 18,209
- Recall campaigns
- 46
- Crashes reported
- 577
- Fires reported
- 151
- Top problem area
- Steering
Fusion Complaint Index by year
Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.
Ford Fusion problems and recalls by year
| Year | Verdict | Index | Complaints | Crashes | Fires | Recalls | Top issue | MPG | NCAP |
|---|---|---|---|---|---|---|---|---|---|
| 2010 | Avoid | 100 | 5,120 | 122 | 9 | 11 ! | Steering | 23 | — |
| 2011 | Avoid | 90 | 2,786 | 80 | 10 | 7 ! | Steering | 23.5 | 4★ |
| 2012 | Avoid | 80 | 2,516 | 107 | 9 | 5 ! | Steering | 23.5 | 4★ |
| 2013 | Caution | 70 | 1,791 | 63 | 91 | 19 | Engine | 26.5 | 5★ |
| 2014 | Caution | 50 | 1,330 | 51 | 9 | 19 | Steering | 26.5 | 5★ |
| 2015 | Good | 30 | 993 | 34 | 5 | 13 | Engine | 26 | 5★ |
| 2016 | Caution | 60 | 1,627 | 59 | 6 | 13 | Engine | 26 | 5★ |
| 2017 | Good | 40 | 1,110 | 37 | 8 | 4 | Engine | 25 | 5★ |
| 2018 | Best | 20 | 439 | 9 | 1 | 2 | Engine | 25 | 5★ |
| 2019 | Best | 10 | 315 | 5 | 0 | 3 | Engine | 25 | 5★ |
| 2020 | Best | 0 | 182 | 10 | 3 | 3 | Transmission & Powertrain | 25 | 5★ |
Fusion years to avoid: what went wrong
2010 Ford Fusion Index 100 · 5,120 complaints · 11 recalls
NHTSA lists 5,120 complaints for the 2010 Fusion, the highest of any year, giving it a complaint index of 100 and the worst rank overall. Steering issues make up 32% of complaints, with a median failure mileage of 101,054 miles, followed by engine problems at 26% (median 54,000 miles). The year had 11 recalls, including 3 do-not-drive campaigns covering airbag inflators. Owners reported sudden acceleration, unresponsive brakes, and airbags failing to deploy in crashes. Fires were reported 9 times and crashes 122 times, with 1 death recorded.
2010 steering problems →2010 engine problems →2010 transmission & powertrain problems →
2011 Ford Fusion Index 90 · 2,786 complaints · 7 recalls
The 2011 Fusion shows 2,786 complaints and a complaint index of 90. Steering dominates at 51% of complaints, with a median failure mileage of 89,500 miles. Owners described loss of steering and braking capability, vehicles lunging forward unexpectedly, and transmissions jumping out of park. There were 7 recalls, including 2 do-not-drive campaigns tied to airbags. NHTSA recorded 80 crashes, 10 fires, and 1 death for this model year.
2011 steering problems →2011 engine problems →2011 airbags problems →
2012 Ford Fusion Index 80 · 2,516 complaints · 5 recalls
The 2012 Fusion carries 2,516 complaints and a complaint index of 80. Steering problems account for 59% of complaints, with a median failure mileage of 83,242.5 miles, and airbags make up another 16%. Owners reported sudden acceleration at low speeds, brakes that would not slow the car, and airbags that failed to deploy in crashes. The year had 5 recalls, including 2 do-not-drive campaigns for airbag inflators. NHTSA lists 107 crashes and 3 deaths for this model year.
2012 steering problems →2012 airbags problems →2012 brakes problems →
Most common Ford Fusion problems (all years)
Share of NHTSA complaints by component group. A complaint naming two components counts once in each.
- Steering5,705 (31%)
- Engine4,594 (25%)
- Transmission & Powertrain2,839 (16%)
- Brakes1,850 (10%)
- Airbags1,598 (9%)
- Electrical System1,584 (9%)
- Fuel System1,484 (8%)
- Other1,283 (7%)
- Structure & Body892 (5%)
- Suspension, Wheels & Tires577 (3%)
Frequently asked questions
- What year Ford Fusion should I avoid?
- Avoid the 2010, 2011, and 2012 Ford Fusion. These years have the highest complaint indexes (100, 90, and 80) and are led by steering complaints, which made up 32%, 51%, and 59% of complaints in those respective years.
- What is the best year for the Ford Fusion?
- The 2018, 2019, and 2020 Ford Fusion are rated best, with complaint indexes of 20, 10, and 0, the lowest across the 2010-2020 lineup.
- Are there steering recalls on the Ford Fusion?
- Yes. NHTSA recalls for 2010-2012 Fusions include multiple airbag campaigns, and steering is the top complaint area for those years, at 32% (2010), 51% (2011), and 59% (2012) of total complaints.
- How many total complaints does the Ford Fusion have?
- Across the 2010-2020 model years, NHTSA logs 18,209 total complaints and 46 recall campaigns for the Ford Fusion.
- Is the 2013 or 2014 Ford Fusion reliable?
- The 2013, 2014, and 2016 Fusion are rated Caution, with complaint indexes of 70, 50, and 60 respectively, better than the 2010-2012 years but worse than the 2018-2020 years.