Is Structure & Body a common complaint area for the 2018 Ford Flex?

Yes. It accounts for 18 of the 67 total complaints filed for the 2018 Flex, or 27% of all complaints for that year, the highest share among model years listed.

Is there a recall related to these structure problems?

Yes, recall 25V732000 covers 2017-2019 Flex vehicles where the driver and front passenger B-pillar door trim may detach while driving. Ford dealers will repair or replace the trim free of charge.

Have these issues caused crashes or injuries?

NHTSA data for this component and year shows 0 crashes and 0 injuries reported.

At what mileage do these structural problems tend to show up?

The median mileage at failure reported for this component on the 2018 Flex is 64,000 miles.

2018 Ford Flex Structure & Body Problems

Structure & Body issues account for 18 of 67 complaints (27%) on the 2018 Ford Flex, the highest share of any model year listed. Most center on B-pillar trim detaching while driving, tied to recall 25V732000, with median mileage at failure of 64,000.

Structure & Body complaints: 18; 27% of 67
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 64,000 mi
Related recalls: 1

Typical body and structure symptoms owners report

Front and rear B-pillar door trim detaches while driving, sometimes flying off on the highway or hitting the vehicle.
Door keypad or keyless entry pad becomes dislodged, dangles by its wires, and can break apart while underway.
Door latches fail to catch, leaving doors that will not stay closed or locked.
A sharp metal edge near the front wheel well where the plastic cowling meets the fender has damaged tires when going over bumps or curbs.
Rear liftgate/latch can lock and become inoperable if the battery is dead, trapping cargo or pets inside.
Some owners report waiting for recall parts that were not yet available, leaving the loosened B-pillar trim unrepaired.

When 2018 Ford Flex body and structure complaints were filed

First complaint Sep 9, 2018, latest Aug 27, 2026.

18 complaints filed with NHTSA from Sep 2018 to Aug 2026; peak Apr 2026 (4).

Structure & Body recalls for the 2018 Ford Flex

NHTSA 25V732000Oct 24, 2025Structure & Body92,347 vehicles
Structure:body
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Structure & Body complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20108 (6%)
201111 (8%)
20124 (6%)
201393 (16%)
201416 (6%)
20152 (2%)
201612 (12%)
20174 (10%)
201818 (27%)
201956 (22%)

Frequently asked questions

Is Structure & Body a common complaint area for the 2018 Ford Flex?: Yes. It accounts for 18 of the 67 total complaints filed for the 2018 Flex, or 27% of all complaints for that year, the highest share among model years listed.
Is there a recall related to these structure problems?: Yes, recall 25V732000 covers 2017-2019 Flex vehicles where the driver and front passenger B-pillar door trim may detach while driving. Ford dealers will repair or replace the trim free of charge.
Have these issues caused crashes or injuries?: NHTSA data for this component and year shows 0 crashes and 0 injuries reported.
At what mileage do these structural problems tend to show up?: The median mileage at failure reported for this component on the 2018 Flex is 64,000 miles.