Does the 2014 Ford Flex have a fuel pump recall?

Yes. Recall 16V621000 covers the fuel system on 2013-2015 Ford Flex vehicles with the 3.5L GTDI Ecoboost engine, and Ford dealers inspect and replace the fuel PEM as needed.

How common are fuel system complaints for the 2014 Ford Flex?

NHTSA lists 50 fuel system complaints for the 2014 Flex, which is 20% of all 249 complaints filed for that model year.

At what mileage do fuel system problems usually show up?

The median mileage at failure reported to NHTSA is 64,000 miles, though some owners reported issues as early as 14,539 miles.

Were there any crashes or injuries linked to fuel system failures?

NHTSA data shows 1 crash and 1 injury tied to fuel system complaints on the 2014 Ford Flex, with no fires reported.

2014 Ford Flex Fuel System Problems

NHTSA lists 50 Fuel System complaints for the 2014 Ford Flex, 20% of all complaints that year, with a median failure mileage of 64,000. Recall 16V621000 covers the fuel pump driver module (PEM) but multiple owners report failures continuing after the repair.

Fuel System complaints: 50; 20% of 249
Crashes reported: 1
Fires reported: 0
Injuries reported: 1
Median mileage: 64,000 mi
Related recalls: 1

Typical fuel system symptoms owners report

Vehicles stall or lose power while driving at speeds around 35 mph, sometimes in traffic or at intersections.
The vehicle fails to start or restart, particularly after refueling, and is often towed to a dealer or independent mechanic.
Owners report the fuel pump driver module or fuel pump itself failing, in some cases more than once on the same vehicle.
Some owners say the recall part was unavailable or that their vehicle was not covered under campaign 16V621000 despite matching symptoms.
Rough idling and failure to accelerate after a stop are reported alongside stalling episodes.
A few owners note the fuel pump failure also drained or damaged the battery.

When 2014 Ford Flex fuel system complaints were filed

First complaint Sep 21, 2016, latest Jul 22, 2026.

50 complaints filed with NHTSA from Sep 2016 to Jul 2026; peak Apr 2018 (3).

Fuel System recalls for the 2014 Ford Flex

NHTSA 16V621000Aug 25, 2016Fuel System77,502 vehicles
Fuel system, gasoline:delivery:fuel pump
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Fuel System complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201016 (12%)
20116 (4%)
20127 (11%)
201372 (12%)
201450 (20%)
201518 (16%)
20163 (3%)
20170 (0%)
20182 (3%)
20190 (0%)

Frequently asked questions

Does the 2014 Ford Flex have a fuel pump recall?: Yes. Recall 16V621000 covers the fuel system on 2013-2015 Ford Flex vehicles with the 3.5L GTDI Ecoboost engine, and Ford dealers inspect and replace the fuel PEM as needed.
How common are fuel system complaints for the 2014 Ford Flex?: NHTSA lists 50 fuel system complaints for the 2014 Flex, which is 20% of all 249 complaints filed for that model year.
At what mileage do fuel system problems usually show up?: The median mileage at failure reported to NHTSA is 64,000 miles, though some owners reported issues as early as 14,539 miles.
Were there any crashes or injuries linked to fuel system failures?: NHTSA data shows 1 crash and 1 injury tied to fuel system complaints on the 2014 Ford Flex, with no fires reported.