2020 Ford Edge Reliability Data: Problems & Recalls
Good The 2020 Ford Edge has a complaint index of 35, ranking 12th worst out of 18 model years, with a Good verdict. It has 316 complaints, 4 recalls, and no do-not-drive recalls, with the top problem area being Transmission & Powertrain.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 35/100
- #12 of 18 Edge years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 316
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 12
- reported in complaints
- Fires
- 1
- Injuries
- 15
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 23
- 21 city / 28 hwy
- Injuries / deaths
- 15 / 0
Top 2020 Ford Edge problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain185 (59%)
- Engine59 (19%)
- Other49 (16%)
- Collision Avoidance & Cameras33 (10%)
- Electrical System26 (8%)
- Visibility & Wipers13 (4%)
- Seat Belts11 (3%)
- Suspension, Wheels & Tires10 (3%)
- Fuel System9 (3%)
- Brakes8 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Lane-keeping or lane-centering assist pulls the wheel hard to one side, sometimes causing a collision after the driver overcorrects.
- Rearview camera or infotainment screen goes black or blank intermittently, sometimes alongside steering-control and turn-signal failures.
- Vehicle surges or accelerates unexpectedly at low speed while parking or stopped, striking objects ahead.
- Brake pedal reportedly travels to the floor without stopping the vehicle, with the forward collision/automatic braking system failing to detect an obstacle.
- Transmission fails to hold the vehicle in park, allowing it to roll backward on its own.
- Airbags fail to deploy in front-impact crashes, including cases where the steering airbag only partially activated.
2020 Ford Edge recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V442000Jun 27, 2025Collision Avoidance & Cameras200,237 vehicles
Back over prevention:software
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- NHTSA 21V011000Jan 15, 2021Transmission & Powertrain147 vehicles
Power train:driveline:driveshaft
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
- NHTSA 20V575000Sep 23, 2020Collision Avoidance & Cameras620,246 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
2020 Ford Edge fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 28 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $2,800
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Edge years
Frequently asked questions
- Is the 2020 Ford Edge reliable?
- NHTSA data gives the 2020 Edge a complaint index of 35, which earns a Good verdict and ranks 12th worst out of 18 Edge model years. It has fewer reported problems than most other Edge years.
- What is the top problem area for the 2020 Ford Edge?
- Transmission & Powertrain complaints make up 59% of all reported issues, with 185 complaints and a median failure mileage of 84,000 miles.
- Does the 2020 Ford Edge have any recalls?
- NHTSA lists 4 recall campaigns for the 2020 Edge, covering the rearview camera software, rear drive unit lubricant, a separate camera electrical connection issue, and the start/stop accumulator endcap bolts. None are do-not-drive recalls.
- How does the 2020 Ford Edge compare to other years?
- With a complaint index of 35, the 2020 Edge ranks better than years like 2013 (index 100, Avoid) and 2011 (index 94, Avoid), but has more reported problems than 2021 through 2024, which all carry Best verdicts.