How many collision avoidance and camera complaints does the 2020 Ford Edge have?

NHTSA lists 33 complaints in this category for the 2020 Edge, which is 10% of the 316 total complaints filed for that model year.

Is there a recall for the 2020 Ford Edge rearview camera?

Yes. Recall 20V575000, reported in 2020, covers a poor electrical connection affecting the rearview camera, and recall 25V442000, reported in 2025, covers a rearview camera software update.

Have any crashes or injuries been linked to this issue?

NHTSA data shows 3 crashes and 3 injuries tied to Collision Avoidance & Cameras complaints on the 2020 Edge, with no fires reported.

At what mileage do these problems typically show up?

The median mileage at failure for complaints in this category is 60,000 miles.

Does the 2020 Edge have more of these complaints than other Edge model years?

The 2020 Edge's 10% share is higher than most earlier years like 2018 (3%) and 2019 (2%), though lower than the 2021 (25%) and 2022 (20%) model years.

2020 Ford Edge Collision Avoidance & Cameras Problems

NHTSA lists 33 complaints in Collision Avoidance & Cameras for the 2020 Ford Edge, 10% of that year's 316 total complaints. Three complaints involved crashes and three involved injuries. Two related recalls (25V442000 and 20V575000) cover rearview camera software and hardware issues.

Collision Avoidance & Cameras complaints: 33; 10% of 316
Crashes reported: 3
Fires reported: 0
Injuries reported: 3
Median mileage: 60,000 mi
Related recalls: 2

Typical collision avoidance system symptoms owners report

Forward collision warning or automatic braking triggers unexpectedly with no obstacle present, sometimes slamming the brakes at low speed.
Lane-keeping assist makes a sudden hard pull to one side, causing the driver to overcorrect and collide with another vehicle.
Rearview camera displays a black or distorted image, sometimes intermittently, hiding what is behind the vehicle.
False trailer-connected/disconnected alerts appear while driving and disable safety features until the message clears itself.
Forward Collision Avoidance/Emergency Automatic Braking fails to detect a wall or obstacle directly ahead, allowing a crash to occur.
Owners report the rearview camera issue matches the symptoms described in Ford recalls, but dealers tell them the recall does not apply to their 2020 model.

When 2020 Ford Edge collision avoidance system complaints were filed

First complaint Feb 15, 2021, latest Aug 19, 2026.

33 complaints filed with NHTSA from Feb 2021 to Aug 2026; peak Sep 2025 (4).

Collision Avoidance & Cameras recalls for the 2020 Ford Edge

NHTSA 25V442000Jun 27, 2025Collision Avoidance & Cameras200,237 vehicles
Back over prevention:software
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA 20V575000Sep 23, 2020Collision Avoidance & Cameras620,246 vehicles
Back over prevention: sensing system: camera
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Collision Avoidance & Cameras complaints by Edge model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20101 (0%)
201123 (1%)
20129 (1%)
201355 (2%)
201440 (10%)
201540 (6%)
201631 (3%)
201747 (3%)
201828 (3%)
201916 (2%)
202033 (10%)
202128 (25%)
202226 (20%)
20230 (0%)
20248 (18%)

Frequently asked questions

How many collision avoidance and camera complaints does the 2020 Ford Edge have?: NHTSA lists 33 complaints in this category for the 2020 Edge, which is 10% of the 316 total complaints filed for that model year.
Is there a recall for the 2020 Ford Edge rearview camera?: Yes. Recall 20V575000, reported in 2020, covers a poor electrical connection affecting the rearview camera, and recall 25V442000, reported in 2025, covers a rearview camera software update.
Have any crashes or injuries been linked to this issue?: NHTSA data shows 3 crashes and 3 injuries tied to Collision Avoidance & Cameras complaints on the 2020 Edge, with no fires reported.
At what mileage do these problems typically show up?: The median mileage at failure for complaints in this category is 60,000 miles.
Does the 2020 Edge have more of these complaints than other Edge model years?: The 2020 Edge's 10% share is higher than most earlier years like 2018 (3%) and 2019 (2%), though lower than the 2021 (25%) and 2022 (20%) model years.