2018 Ford E-350 Reliability Data: Problems & Recalls
No verdict The 2018 Ford E-350 has a complaint index of 35, ranking 14th out of 21 model years, with 3 complaints and 4 recalls on record. Its top problem area is Transmission & Powertrain, with issues reported around 4,500 miles.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 35/100
- #14 of 21 E-350 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 3
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Transmission & Powertrain
Top 2018 Ford E-350 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain2 (67%)
- Brakes1 (33%)
- Electrical System1 (33%)
- Suspension, Wheels & Tires1 (33%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the transmission engaging in the wrong direction, with one case shifting into forward instead of reverse during a turn and striking power lines.
- A brake pedal reportedly failed to slow the vehicle at low speed, causing unintended acceleration to about 30 mph before running into an embankment.
- One owner described a broken rear suspension component discovered when a dealer weighed the vehicle for a class-C motorhome build.
- An electrical complaint centered on discrepancies in vehicle weight tied to the chassis setup rather than a specific failed part.
2018 Ford E-350 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 19V466000Jun 18, 2019Other52 vehicles
Equipment
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
- NHTSA 19V342000May 3, 2019Electrical System17 vehicles
Exterior lighting:brake lights
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
- NHTSA 19V236000Mar 26, 2019Electrical System36 vehicles
Exterior lighting:brake lights
Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.
2018 compared with other E-350 years
Frequently asked questions
- Is the 2018 Ford E-350 reliable?
- NHTSA data shows the 2018 E-350 has a complaint index of 35 and ranks 14th out of 21 model years, placing it in the middle of the pack for reported problems.
- What are the most common problems with the 2018 Ford E-350?
- Transmission & Powertrain issues make up 67% of complaints for this year, followed by single reports each in Brakes, Electrical System, and Suspension.
- Does the 2018 Ford E-350 have any recalls?
- NHTSA lists 4 recalls for the 2018 E-350, covering a back-up camera monitor issue, brake light wiring on ambulance conversions, and a foldaway seat cushion that may not lock in place.
- How does the 2018 E-350 compare to other model years?
- With a complaint index of 35, the 2018 E-350 has fewer reported problems than years like 2006 (index 100) or 2005 (index 85), but more than 2016 (index 10), which is rated Best.