YearToAvoid

2009 Ford E-350 Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

60/100

#9 most-complained of 21 E-350 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2009 Ford E-350 has 10 owner complaints and 25 safety recalls on file with NHTSA. Its Complaint Index is 60 out of 100 — #9 highest of 21 E-350 model years (verdict: Caution). The most reported problem area is brakes (2 complaints, 20% of the total). Complaints report 2 fires.

Complaints
10
Recalls
25
Crashes / fires
0 / 2
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2009 Ford E-350 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Brakes2 (20%)
  2. Electrical System2 (20%)
  3. Engine2 (20%)
  4. Fuel System1 (10%)
  5. Other1 (10%)
  6. Seat Belts1 (10%)
  7. Steering1 (10%)
  8. Suspension, Wheels & Tires1 (10%)
2009 Ford E-350 complaints: complaints filed per month2Apr 2009Jan 2010Jun 2011Jul 2014Jan 2017
11 complaints filed with NHTSA from Apr 2009 to Jun 2017; peak Jun 2011 (2).

2009 Ford E-350 recalls

25 NHTSA recall campaigns list this model year.

  1. NHTSA 16V350000May 24, 2016Other2 vehicles

    Equipment adaptive/mobility

    New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

    Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

    Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

  2. NHTSA 15V779000Nov 20, 2015Other278 vehicles

    Equipment adaptive/mobility

    New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

    Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

    Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

  3. NHTSA 15V763000Nov 17, 2015Other285 vehicles

    Equipment adaptive/mobility

    Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

    Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

    Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

See all 25 recalls for the 2009 Ford E-350 →

2009 compared with other E-350 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2007Caution651833—
2008Avoid953930—
2009Caution601025—
2010Caution701716—
2011Avoid75191812.5

All Ford E-350 years: best and worst →

Frequently asked questions

Is the 2009 Ford E-350 a reliable year?
Judged by NHTSA owner complaints and recalls, the 2009 Ford E-350 ranks #9 of 21 among E-350 model years (Complaint Index 60/100, verdict: Caution). It has 10 complaints and 25 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2009 Ford E-350?
The most reported problem areas are brakes (2 complaints), electrical system (2 complaints), and engine (2 complaints). The median mileage at the time of failure in complaints that report it is 20,000 miles.
Does the 2009 Ford E-350 have any recalls?
Yes — NHTSA lists 25 recall campaigns for the 2009 Ford E-350, most recently reported 2016, covering other, fuel system, and suspension, wheels & tires.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.