2019 Dodge Journey Collision Avoidance & Cameras Problems
The 2019 Dodge Journey has 20 Collision Avoidance & Cameras complaints, 20% of its 100 total complaints for the year, tied to recall 25V552000 for a cracked rearview camera microprocessor. Median mileage at failure is 83,000, with one reported crash.
- Collision Avoidance & Cameras complaints
- 20
- 20% of 100
- Crashes reported
- 1
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 83,000 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Rearview camera fails to display an image or shows a blank/black screen while reversing, sometimes leading to a collision with a parked vehicle.
- Camera image appears upside-down, distorted, blue-tinted, or intermittently blacks out during reverse.
- Owners report receiving recall notice 25V552000 for the back-over prevention camera but say replacement parts were unavailable, delaying the repair beyond a reasonable time.
- Some drivers note difficulty checking behind the vehicle manually when the camera fails, since they were relying on it instead of turning their head.
- Failures occur across a wide mileage range, from low mileage up to 137,000 miles, suggesting a hardware defect rather than wear-related failure.
When 2019 Dodge Journey collision avoidance system complaints were filed
First complaint Dec 11, 2019, latest Aug 3, 2026.
Collision Avoidance & Cameras recalls for the 2019 Dodge Journey
- NHTSA 25V552000Aug 26, 2025Collision Avoidance & Cameras219,577 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Collision Avoidance & Cameras complaints by Journey model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many complaints does the 2019 Dodge Journey have for camera or collision avoidance issues?
- NHTSA lists 20 Collision Avoidance & Cameras complaints for the 2019 Dodge Journey, which is 20% of all 100 complaints filed for that model year.
- Is there a recall for the 2019 Dodge Journey backup camera?
- Yes. Recall campaign 25V552000, reported August 26, 2025, covers 2019-2020 Dodge Journey vehicles where cracks in a microprocessor can prevent the rearview camera image from displaying properly. The remedy is a free camera replacement.
- At what mileage do camera problems typically show up on the 2019 Journey?
- NHTSA data shows a median mileage of 83,000 at failure, though sample complaints report issues occurring anywhere from very low mileage to over 137,000 miles.
- Did any camera failures lead to a crash?
- NHTSA records one crash linked to Collision Avoidance & Cameras complaints on the 2019 Dodge Journey, with no reported injuries or fires.
- Are 2019 Journey camera complaints worse than other years?
- The 2019 model year's share of complaints in this category is 20%, higher than earlier years like 2018 at 11%, but slightly below the 2020 model year's 23%.