2018 Dodge Journey Collision Avoidance & Cameras Problems
NHTSA lists 25 Collision Avoidance & Cameras complaints for the 2018 Dodge Journey, 11% of that year's 234 total complaints, with a median failure mileage of 68,000. A related recall, 18V398000, covers backup camera image loss, addressed by replacing the rearview mirror.
- Collision Avoidance & Cameras complaints
- 25
- 11% of 234
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 68,000 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Backup camera screen turns black while reversing, sometimes with functionality returning after the hatch is opened.
- Camera image appears upside down or shows only static on a recurring basis after shifting into reverse.
- Back-over prevention screen delays before going black, then returns to normal, with no warning light illuminated.
- Backup camera works intermittently, fading from a picture to a black screen within minutes of activation.
- Cruise control fails to deactivate immediately and the vehicle does not decelerate promptly when the brake pedal is depressed, coinciding with rear-view camera and mirror failure.
When 2018 Dodge Journey collision avoidance system complaints were filed
First complaint Jul 30, 2021, latest Aug 19, 2026.
Collision Avoidance & Cameras recalls for the 2018 Dodge Journey
- NHTSA 18V398000Jun 14, 2018Collision Avoidance & Cameras1,837 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Collision Avoidance & Cameras complaints by Journey model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Is the 2018 Dodge Journey's backup camera reliable?
- NHTSA lists 25 complaints in the Collision Avoidance & Cameras area for the 2018 Journey, 11% of that year's 234 total complaints, with owners describing screens going black or displaying static during reversing at a median mileage of 68,000.
- Does the 2018 Dodge Journey have a backup camera recall?
- Yes. Recall 18V398000 covers the 2018 Dodge Journey for loss of rearview camera image while backing up; the remedy is a free rearview mirror replacement by dealers.
- Were there any crashes or injuries linked to the camera issue?
- NHTSA data for this problem area on the 2018 Journey shows 0 crashes, 0 fires, and 0 injuries reported.
- How does the 2018 Journey compare to other years for this issue?
- The 2018 model year has 25 complaints in this area versus 20 for 2019 and 15 for 2020, though by share of total complaints 2019 (20%) and 2020 (23%) rank higher than 2018's 11%.