2023 Dodge Durango Problems, Recalls & Reliability
Verdict
BestComplaint Index
14/100
#13 most-complained of 15 Durango years
The 2023 Dodge Durango ranks 13th worst out of 15 model years, with a complaint index of 14 and a "Best" verdict relative to other Durango years. It has 30 complaints, 2 recalls, and no fires reported, with the Electrical System as the top problem area.
- Complaints
- 30
- Recalls
- 2
- Crashes / fires
- 2 / 0
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 17
- 14 city / 22 hwy
Top 2023 Dodge Durango problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System16 (53%)
- Transmission & Powertrain9 (30%)
- Engine6 (20%)
- Fuel System4 (13%)
- Airbags3 (10%)
- Collision Avoidance & Cameras2 (7%)
- Brakes1 (3%)
- Other1 (3%)
- Structure & Body1 (3%)
- Suspension, Wheels & Tires1 (3%)
What owners report
- Electrical and display systems can fail unexpectedly, including the Uconnect infotainment screen going black and requiring dealer repair.
- Owners report the transmission shifter losing communication with the gear selector, sometimes showing a "Service Shifter" message with no warning light.
- Some drivers describe sudden loss of drive power while accelerating from a stop, at stoplights or stop signs.
- Backing up or pulling forward at slow speeds can trigger multiple systems, such as wipers, turn signals, adaptive traction control, and emergency braking, to stop working at once.
- Fleet owners of Durango police vehicles report oil filter housing failures that let engine oil and coolant mix, leaving the vehicle inoperable.
- One owner reported complete brake failure, with the pedal going to the floor, resulting in a rear-end crash.
2023 Dodge Durango recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 26V528000Aug 13, 2026Structure & Body74,578 vehicles
Structure:body:hatchback/liftgate
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risk: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
- NHTSA 23V640000Sep 18, 2023Transmission & Powertrain125 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
2023 Dodge Durango fuel economy and fuel cost
- City
- 14 MPG
- Highway
- 22 MPG
- Combined
- 17 MPG
- Annual fuel cost (EPA)
- $4,350
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Durango years
Frequently asked questions
- Is the 2023 Dodge Durango reliable?
- Compared to other Durango model years, the 2023 ranks 13th out of 15 by owner complaint volume, with a complaint index of 14, giving it a "Best" verdict relative to the rest of the lineup.
- What are the most common problems with the 2023 Dodge Durango?
- NHTSA complaints show the Electrical System as the top problem area, making up 53% of complaints, followed by Transmission & Powertrain at 30% and Engine at 20%.
- Does the 2023 Dodge Durango have any recalls?
- NHTSA lists 2 recalls for the 2023 Durango: one for a shifter boot interference issue in Pursuit models and one for a rear spoiler alignment problem shared with 2021-2023 models. Neither is a do-not-drive recall.
- At what mileage do 2023 Durango problems tend to show up?
- Where mileage is reported, Transmission & Powertrain and Engine complaints show a median mileage of 55,000 miles, and Fuel System complaints show a median of 40,000 miles.
- How does the 2023 Durango compare to other years?
- The 2023 Durango's complaint index of 14 is far below higher-complaint years like 2014 (index 100) and 2011 (index 93), which carry "Avoid" verdicts.