2023 Dodge Durango Reliability Data: Problems & Recalls
Best The 2023 Dodge Durango ranks 17th of 20 model years with a complaint index of 16 and earns a Best verdict relative to other Durango years. NHTSA lists 30 complaints, 2 recalls, and no do-not-drive campaigns for this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 16/100
- #17 of 20 Durango years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 30
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 2
- reported in complaints
- Fires
- 0
- Injuries
- 2
- Top issue
- Electrical System
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 17
- 14 city / 22 hwy
- Injuries / deaths
- 2 / 0
Top 2023 Dodge Durango problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System16 (53%)
- Transmission & Powertrain9 (30%)
- Engine6 (20%)
- Fuel System4 (13%)
- Airbags3 (10%)
- Collision Avoidance & Cameras2 (7%)
- Brakes1 (3%)
- Other1 (3%)
- Structure & Body1 (3%)
- Suspension, Wheels & Tires1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Brake pedal reportedly went all the way to the floor during a stop, resulting in a rear-end crash.
- Owners describe sudden loss of drive power while accelerating from a stop, with the engine seeming to lose power.
- Backing up or pulling forward at low speed reportedly triggers multiple system failures at once, including wipers, turn signals, traction control, and emergency braking alerts.
- Uconnect infotainment screens have reportedly blacked out or frozen, sometimes alongside a failed transmission shifter indicator.
- Shifting into reverse or between gears has reportedly failed to respond, with a 'Service Shifter' message appearing and no accompanying warning light.
- Some owners report the transmission won't shift and repeated dealer visits find no diagnostic codes despite repeat failures.
2023 Dodge Durango recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 26V528000Aug 13, 2026Structure & Body74,578 vehicles
Structure:body:hatchback/liftgate
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Risk: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
- NHTSA 23V640000Sep 18, 2023Transmission & Powertrain125 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
2023 Dodge Durango fuel economy and fuel cost
- City
- 14 MPG
- Highway
- 22 MPG
- Combined
- 17 MPG
- Annual fuel cost (EPA)
- $4,350
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Durango years
Frequently asked questions
- Is the 2023 Dodge Durango reliable?
- Based on NHTSA owner complaints and recalls, the 2023 Durango has a complaint index of 16, the second-lowest among the 20 model years tracked, and carries a Best verdict relative to other Durango years.
- What is the most common problem with the 2023 Dodge Durango?
- Electrical System complaints are most common, making up 53% of complaints filed for this year, including infotainment failures and multiple systems disabling at low speed.
- Does the 2023 Dodge Durango have any recalls?
- NHTSA lists 2 recalls for the 2023 Durango: one for a misaligned rear spoiler that can damage the liftgate, and one for an instrument panel shifter that could come out of gear due to boot interference. Neither is a do-not-drive recall.
- How does the 2023 Durango compare to other years?
- The 2023 Durango ranks 17th worst of 20 years by complaint index, with only 2024 (index 5) and 2025 (index 0) scoring lower, both also rated Best.