2020 Dodge Durango Reliability Data: Problems & Recalls
Good The 2020 Dodge Durango has a complaint index of 32, ranking 14th worst out of 20 model years, and earns a Good verdict. It has 55 complaints, 2 recalls, 3 fires, and 5 injuries, with electrical system issues making up 53% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 32/100
- #14 of 20 Durango years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 55
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 3
- Injuries
- 5
- Top issue
- Electrical System
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 17
- 14 city / 22 hwy
- Injuries / deaths
- 5 / 0
Top 2020 Dodge Durango problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System29 (53%)
- Engine10 (18%)
- Other6 (11%)
- Structure & Body6 (11%)
- Airbags3 (5%)
- Brakes3 (5%)
- Steering3 (5%)
- Transmission & Powertrain3 (5%)
- Fuel System2 (4%)
- Seat Belts2 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Taillight and liftgate wiring burns out over time due to water intrusion, causing rear lights, tag lights, and the backup camera to stop working.
- Some owners reported vehicle fires starting after remote auto-start, including one case while the vehicle sat parked in the driveway.
- The electric power steering has suddenly cut out at low speed, displaying a 'power steering unavailable' warning and making the vehicle hard to control.
- A sharp edge on the rear taillight housing near the liftgate has cut owners and family members during normal use.
- The rear liftgate has opened unexpectedly while driving and failed to latch, causing cargo to fall onto the road.
- One owner reported the engine losing compression with no visible leaks after only a few months of ownership.
2020 Dodge Durango recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 21V280000Apr 22, 2021Airbags2,721 vehicles
Air bags:critical fasteners
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
- NHTSA 20V191000Sep 10, 2020Collision Avoidance & Cameras319,610 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2020 Dodge Durango fuel economy and fuel cost
- City
- 14 MPG
- Highway
- 22 MPG
- Combined
- 17 MPG
- Annual fuel cost (EPA)
- $4,350
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Durango years
Frequently asked questions
- Is the 2020 Dodge Durango reliable?
- Based on NHTSA owner complaints and recalls, the 2020 Durango ranks 14th worst out of 20 model years, with a complaint index of 32 and a Good verdict relative to other Durango years.
- What are the most common problems with the 2020 Dodge Durango?
- Electrical system issues make up 53% of complaints, including taillight wiring failures and camera outages, followed by engine problems at 18% and structure/body issues at 11%.
- Does the 2020 Dodge Durango have any recalls?
- NHTSA lists 2 recalls for the 2020 Durango: one for a loose or missing side airbag curtain fastener, and one for a radio display software update affecting several Chrysler and Dodge models.
- Were there any fires reported for the 2020 Dodge Durango?
- NHTSA data shows 3 fires and 5 injuries reported for the 2020 Durango, with no crashes or deaths recorded.
- What year Dodge Durango should I avoid instead of 2020?
- Years like 2005, 2011, 2012, 2013, and 2014 carry Avoid verdicts with much higher complaint indexes, ranging from 79 to 100, compared to 32 for the 2020 model.