2023 Chrysler Pacifica Problems, Recalls & Reliability
Verdict
GoodComplaint Index
44/100
#6 most-complained of 10 Pacifica years
The 2023 Chrysler Pacifica ranks 6th out of 10 model years with a Complaint Index of 44 and a "Good" verdict. NHTSA lists 152 complaints, 14 recalls, 3 crashes and 1 injury, with Engine issues being the top problem area at 32% share.
- Complaints
- 152
- Recalls
- 14
- Crashes / fires
- 3 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19 city / 28 hwy
Top 2023 Chrysler Pacifica problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine48 (32%)
- Electrical System42 (28%)
- Transmission & Powertrain41 (27%)
- Airbags34 (22%)
- Other21 (14%)
- Fuel System17 (11%)
- Steering11 (7%)
- Collision Avoidance & Cameras9 (6%)
- Brakes8 (5%)
- Structure & Body5 (3%)
What owners report
- Engine warning lights and an unspecified "A" light stay on while driving, raising fear the engine could shut off on the highway.
- Some Pacifica Hybrid owners report the vehicle stalling shortly after purchase at very low speeds, with dealers unable to identify a cause.
- The gear selector reportedly gets stuck in Park in traffic, forcing owners to shut the vehicle off and restart it to shift into Drive.
- Owners describe complete loss of power while driving, with the engine and electrical systems dying and needing a restart to continue.
- One driver reported the transmission failed to respond when shifting from Park back to Drive after the vehicle would not accelerate in traffic.
- Some owners report the auto start/stop feature failing to restart the engine at a green light, leaving the vehicle stopped in traffic.
2023 Chrysler Pacifica recalls
14 NHTSA recall campaigns list this model year.
- NHTSA 26V358000Jun 2, 2026Airbags141 vehicles
Air bags:frontal
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
- NHTSA 26V327000May 21, 2026Collision Avoidance & Cameras16 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
- NHTSA 26V296000May 11, 2026Other476 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:critical fasteners
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
2023 Chrysler Pacifica fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 28 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Pacifica years
Frequently asked questions
- Is the 2023 Chrysler Pacifica reliable based on NHTSA data?
- The 2023 Pacifica has a Complaint Index of 44 and a "Good" verdict, ranking 6th out of 10 model years tracked, based on NHTSA owner complaints and recalls.
- What are the most common problems reported for the 2023 Chrysler Pacifica?
- NHTSA data shows Engine complaints lead at 32% share (48 complaints), followed by Electrical System at 28% and Transmission & Powertrain at 27%.
- Does the 2023 Chrysler Pacifica have recalls?
- NHTSA lists 14 recalls for the 2023 Pacifica, covering airbags, a rearview camera display defect, wheelchair retractor locking issues, and a central vision processing module software problem. None are do-not-drive recalls.
- How does the 2023 Pacifica compare to other model years?
- The 2023 model's Complaint Index of 44 is well below 2017's index of 100 and 2018's 89, both rated "Avoid," but higher than 2024 and 2025, which score 22 and 11 and are rated "Best."
- What is the fuel economy of the 2023 Chrysler Pacifica?
- EPA rates the 2023 Pacifica at 22 mpg combined (19 city / 28 highway), with an estimated annual fuel cost of $2,950.