2017 Chrysler Pacifica Plug-in Hybrid Fuel System Problems
The 2017 Chrysler Pacifica Plug-in Hybrid has 37 Fuel System complaints, 47% of its 79 total complaints for the year. NHTSA lists four related recalls, including two fire-risk battery pack recalls, with 4 fires and 2 injuries reported. Median mileage at failure is 42,223.5 miles.
- Fuel System complaints
- 37
- 47% of 79
- Crashes reported
- 0
- Fires reported
- 4
- Injuries reported
- 2
- Median mileage
- 42,224 mi
- Related recalls
- 4
Typical fuel system symptoms owners report
- Owners report sudden loss of power while driving, with the vehicle dropping into a low-speed 'turtle mode' and refusing to accelerate.
- Some describe the engine shutting off completely at highway speed, losing power steering and requiring the car to be put in park before it will move again.
- Several complaints describe fires or smoldering starting in the battery pack while the vehicle was parked and charging, sometimes with a loud boom before flames appeared.
- Owners report receiving recall notices for the hybrid propulsion system (campaigns 17V371000 and 22V077000) but being told replacement parts were not available for a long period.
- One owner reported a loud clunking noise and violent shaking from the engine compartment after the vehicle lost motive power while accelerating from a stop.
When 2017 Chrysler Pacifica Plug-in Hybrid fuel system complaints were filed
First complaint May 26, 2017, latest Sep 20, 2024.
Fuel System recalls for the 2017 Chrysler Pacifica Plug-in Hybrid
- NHTSA 24V536000Jul 18, 2024Fuel System15,910 vehiclesPark Outside
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
- NHTSA 22V077000Feb 11, 2022Fuel System16,741 vehiclesPark Outside
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
- NHTSA 18V740000Oct 19, 2018Fuel System10,260 vehicles
Hybrid propulsion system
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
- NHTSA 17V371000Jun 9, 2017Fuel System1,375 vehicles
Hybrid propulsion system: inverter
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Risk: A vehicle that suddenly cannot be driven, increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
Fuel System complaints by Pacifica Plug-in Hybrid model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Does the 2017 Chrysler Pacifica Plug-in Hybrid have a fuel system recall?
- Yes. NHTSA lists four related recalls covering the 2017 Pacifica Plug-in Hybrid's fuel/propulsion system, including campaigns 17V371000, 18V740000, 22V077000, and 24V536000, two of which advise owners to park outside due to fire risk.
- How common are fuel system complaints on the 2017 Pacifica Plug-in Hybrid?
- NHTSA lists 37 Fuel System complaints for the 2017 model year, which is 47% of all 79 complaints filed for that year, the highest share among all model years listed.
- Have there been fires linked to the 2017 Pacifica Plug-in Hybrid's fuel system?
- Yes, NHTSA data shows 4 fires and 2 injuries tied to Fuel System complaints on the 2017 model year.
- At what mileage do 2017 Pacifica Plug-in Hybrid fuel system problems typically occur?
- The median mileage at failure for Fuel System complaints on the 2017 model year is 42,223.5 miles.