2024 Chevrolet Silverado 2500 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
100/100
#1 most-complained of 21 Silverado 2500 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2024 Chevrolet Silverado 2500 ranks worst among 21 model years, with a complaint index of 100 and 139 complaints, mostly electrical (42%) and brakes (27%). It carries an Avoid verdict, and NHTSA lists four recalls including a steering gear shaft fracture issue.
- Complaints
- 139
- Recalls
- 4
- Crashes / fires
- 3 / 1
- Injuries / deaths
- 3 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Chevy Silverado 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System58 (42%)
- Brakes38 (27%)
- Transmission & Powertrain36 (26%)
- Other23 (17%)
- Engine16 (12%)
- Fuel System9 (6%)
- Steering6 (4%)
- Structure & Body5 (4%)
- Collision Avoidance & Cameras4 (3%)
- Visibility & Wipers3 (2%)
What owners report
- Trailer brake controller repeatedly shows "trailer brakes disconnected" or "check trailer wiring" messages while towing, cutting off trailer braking function.
- Front or rear turn signal warnings trigger a hyperflash fault that disables the signal until the truck is shut off and restarted.
- One owner reported the dash flagging a trailer brake service warning with no trailer attached, followed by smoke and a cab fire while driving on the highway.
- A steering wheel reportedly jerked left on its own at highway speed, sending the truck off the road into a pole and deploying the airbags.
- Loss of trailer braking while towing downhill on gravel caused the trailer to push into the rear of the truck.
2024 Chevrolet Silverado 2500 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V530000Aug 13, 2026Suspension, Wheels & Tires8 vehicles
Tires
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Risk: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
- NHTSA 24V894000Nov 26, 2024Structure & Body131,231 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2024 compared with other Silverado 2500 years
Frequently asked questions
- Is the 2024 Chevrolet Silverado 2500 reliable?
- Based on NHTSA owner complaints and recalls, the 2024 Silverado 2500 has the highest complaint index (100) of any of the 21 model years tracked, with 139 complaints and an Avoid verdict.
- What are the most common problems with the 2024 Silverado 2500?
- Electrical system issues make up 42% of complaints, followed by brakes at 27% and transmission/powertrain at 26%. Many electrical and brake reports involve the trailer brake controller.
- Does the 2024 Silverado 2500 have any recalls?
- NHTSA lists four recalls for the 2024 Silverado 2500, covering suspension/tire labeling, a power-unlatching tailgate that can short and release unexpectedly, and a steering gear shaft that may fracture.
- How does the 2024 Silverado 2500 compare to other years?
- It ranks worst of 21 model years with a complaint index of 100, while years like 2010, 2012, 2013, and 2014 earn a Best verdict with complaint indexes at or below 15.
- Were there any fires or injuries reported for the 2024 Silverado 2500?
- NHTSA complaint data shows 1 fire, 3 crashes, and 3 injuries linked to the 2024 Silverado 2500, with no reported deaths.