2011 Chevrolet Silverado 2500 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
40/100
#13 most-complained of 21 Silverado 2500 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2011 Chevrolet Silverado 2500 has 104 owner complaints and 4 safety recalls on file with NHTSA. Its Complaint Index is 40 out of 100 — #13 highest of 21 Silverado 2500 model years (verdict: Good). The most reported problem area is airbags (40 complaints, 38% of the total). Complaints report 2 crashes, 2 fires, and 7 injuries.
- Complaints
- 104
- Recalls
- 4
- Crashes / fires
- 2 / 2
- Injuries / deaths
- 7 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2011 Chevy Silverado 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Airbags40 (38%)
- Engine14 (13%)
- Fuel System12 (12%)
- Other12 (12%)
- Electrical System10 (10%)
- Transmission & Powertrain10 (10%)
- Suspension, Wheels & Tires7 (7%)
- Structure & Body6 (6%)
- Brakes4 (4%)
- Steering4 (4%)
2011 Chevrolet Silverado 2500 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 21V050000Feb 5, 2021Airbags2,641,272 vehicles
Air bags:frontal:passenger side:inflator module
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- NHTSA 21V054000Feb 5, 2021Airbags1,778,128 vehicles
Air bags:frontal:passenger side:inflator module
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- NHTSA 18V267000Apr 26, 2018Other6,154 vehicles
Equipment
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
2011 compared with other Silverado 2500 years
Frequently asked questions
- Is the 2011 Chevrolet Silverado 2500 a reliable year?
- Judged by NHTSA owner complaints and recalls, the 2011 Chevrolet Silverado 2500 ranks #13 of 21 among Silverado 2500 model years (Complaint Index 40/100, verdict: Good). It has 104 complaints and 4 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
- What are the most common problems with the 2011 Chevrolet Silverado 2500?
- The most reported problem areas are airbags (40 complaints), engine (14 complaints), and fuel system (12 complaints). The median mileage at the time of failure in complaints that report it is 72,000 miles.
- Does the 2011 Chevrolet Silverado 2500 have any recalls?
- Yes — NHTSA lists 4 recall campaigns for the 2011 Chevrolet Silverado 2500, most recently reported 2021, covering airbags, other, and electrical system.