2023 Chevrolet Silverado 2500 Reliability Data: Problems & Recalls
Good The 2023 Chevrolet Silverado 2500 has 47 NHTSA complaints, a complaint index of 35, and ranks 14th worst out of 21 model years, earning a 'Good' verdict. It has 1 recall covering tailgate latch issues.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 35/100
- #14 of 21 Silverado 2500 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 47
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 2
- Injuries
- 1
- Top issue
- Transmission & Powertrain
Top 2023 Chevy Silverado 2500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain17 (36%)
- Electrical System16 (34%)
- Engine8 (17%)
- Other8 (17%)
- Structure & Body5 (11%)
- Brakes3 (6%)
- Fuel System2 (4%)
- Suspension, Wheels & Tires2 (4%)
- Lane Departure1 (2%)
- Seat Belts1 (2%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Some trucks caught fire in the engine bay and front fender wells, in one case destroying the vehicle and a neighboring car, at low mileage around 1,600 miles.
- Owners describe smoke filling the cab and flames appearing after the truck threw a check engine light and a parking brake warning.
- The radio, display, and back-up camera freeze or go black while driving, sometimes disabling volume and power controls.
- The tailgate step bar extends and retracts on its own, triggering a tailgate-ajar warning, traced to water damage in the step actuator.
- Some owners report the instrument panel emergency lights and automatic step lights fail to operate due to a missing wiring harness at assembly.
- One owner reported the truck losing power and brakes momentarily while towing a horse trailer at low speed before restarting on its own.
2023 Chevrolet Silverado 2500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2023 compared with other Silverado 2500 years
Frequently asked questions
- Is the 2023 Chevrolet Silverado 2500 reliable?
- Based on NHTSA complaints and recalls, the 2023 Silverado 2500 has a complaint index of 35, ranking 14th worst out of 21 model years and earning a 'Good' verdict relative to other years of this model.
- What are the most common problems on the 2023 Silverado 2500?
- Transmission & Powertrain issues account for 36% of complaints (17 total) and Electrical System issues account for 34% (16 total), including reports of fires.
- Does the 2023 Silverado 2500 have any recalls?
- Yes, one recall, campaign 24V060000, covers power-unlatching tailgates where the electronic gate-release switch may short.
- How does the 2023 model compare to other Silverado 2500 years?
- The 2023 model's complaint index of 35 is lower than years like 2024 (100) and 2020 (85), which are rated 'Avoid', making 2023 comparatively lower risk among the 21 years with data.