YearToAvoid

2024 Cadillac XT5 Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

50/100

#5 most-complained of 9 XT5 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2024 Cadillac XT5 has a Complaint Index of 50 and ranks 5th worst out of 9 model years, earning a Caution verdict. NHTSA lists 10 complaints, 3 recalls, and 1 crash, with Transmission & Powertrain making up 60% of complaints.

Complaints
10
Recalls
3
Crashes / fires
1 / 0
Injuries / deaths
1 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
21
20 city / 24.5 hwy

Top 2024 Cadillac XT5 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Transmission & Powertrain6 (60%)
  2. Airbags2 (20%)
  3. Engine2 (20%)
  4. Electrical System1 (10%)
  5. Collision Avoidance & Cameras1 (10%)
  6. Lane Departure1 (10%)
  7. Other1 (10%)

What owners report

  • Owners report the transmission losing power or motive force while driving, sometimes with the check engine light on and RPM spiking to 5,000.
  • Some describe the transmission shifting erratically with lurching and bucking, especially in lower gears at low mileage.
  • One owner reported a loud racing noise followed by the vehicle refusing to move forward, requiring a tow to the dealer.
  • The driver's airbag reportedly deployed with no warning and without any prior indication of a fault.
  • The Forward Collision Avoidance system reportedly failed to activate near another vehicle, forcing the driver to swerve, with sensors later diagnosed as faulty.
  • One owner reported the engine losing power intermittently with no reverse, followed by the instrument cluster going dark after repairs.
2024 Cadillac XT5 complaints: complaints filed per month4Jan 2024May 2024Jun 2024Aug 2024Sep 2024Jan 2026Feb 2026
14 complaints filed with NHTSA from Jan 2024 to Feb 2026; peak May 2024 (4).

2024 Cadillac XT5 recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 24V459000Jun 20, 2024Electrical System6,942 vehicles

    Electrical system: instrument cluster/panel

    General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

    Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

  2. NHTSA 24V311000May 2, 2024Airbags74 vehicles

    Air bags:frontal

    General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.

    Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

    Remedy: Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.

  3. NHTSA 23V681000Oct 12, 2023Visibility & Wipers42 vehicles

    Visibility:windshield

    General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

    Risk: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

    Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

2024 Cadillac XT5 fuel economy and fuel cost

City
20 MPG
Highway
24.5 MPG
Combined
21 MPG
Annual fuel cost (EPA)
$3,625
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2024 compared with other XT5 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Good3810321
2023Best1315421
2024Caution5010321
2025Avoid1005122

All Cadillac XT5 years: best and worst →

Frequently asked questions

Is the 2024 Cadillac XT5 reliable?
NHTSA data gives the 2024 XT5 a Complaint Index of 50 and a Caution verdict, ranking 5th worst among 9 model years. Transmission & Powertrain issues account for 60% of its complaints.
Does the 2024 Cadillac XT5 have transmission problems?
Yes. Transmission & Powertrain complaints make up 60% of all reported issues for the 2024 XT5, with a median mileage at failure of 9,200 miles.
What recalls affect the 2024 Cadillac XT5?
NHTSA lists 3 recalls for the 2024 XT5: an instrument panel illumination issue, a driver's airbag cushion that may tear during deployment, and a windshield sealant defect. None are do-not-drive recalls.
How does the 2024 XT5 compare to other XT5 model years?
The 2024 XT5's Complaint Index of 50 is better than 2017 (88), 2018 (75), and 2019 (63), but worse than 2020 through 2023, which range from 0 to 38.
What is the fuel economy of the 2024 Cadillac XT5?
The EPA rates the 2024 XT5 at 21 MPG combined (20 city / 24.5 highway), with an estimated annual fuel cost of $3,625.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.