2023 Cadillac XT5 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
25/100
#7 most-complained of 9 XT5 years
The 2023 Cadillac XT5 has a Complaint Index of 25 and ranks 7th out of 9 model years, earning a "Good" verdict relative to other XT5 years. It has 15 complaints and 4 recalls, with transmission and powertrain issues the top concern.
- Complaints
- 15
- Recalls
- 4
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 21
- 20 city / 24 hwy
Top 2023 Cadillac XT5 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain6 (40%)
- Engine4 (27%)
- Collision Avoidance & Cameras3 (20%)
- Other3 (20%)
- Brakes1 (7%)
- Electrical System1 (7%)
- Lane Departure1 (7%)
- Steering1 (7%)
What owners report
- Transmission or half-shaft failures leave the vehicle unresponsive to throttle or unable to move, sometimes with a gear grinding sound.
- Floorboard vibration and shuddering occur at various speeds, recurring intermittently even after dealer service and transmission fluid replacement.
- Steering wheel seizes at low speed, causing the vehicle to veer, alongside gear shifter malfunction and multiple dashboard warning lights.
- Backup and lane-departure cameras display a black or dim screen, or activate false lane-departure warnings with no nearby vehicles.
- Engine vibrates noticeably when switching between 6-cylinder and 4-cylinder modes, and some owners report a burnt rubber smell with jerking during driving.
- Vehicle loses all power and stops while driving on a main road, with no lights, no start, and no emergency flashers available.
2023 Cadillac XT5 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 24V459000Jun 20, 2024Electrical System6,942 vehicles
Electrical system: instrument cluster/panel
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
- NHTSA 23V172000Mar 16, 2023Transmission & Powertrain8,744 vehicles
Power train:automatic transmission
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
- NHTSA 23V043000Feb 2, 2023Transmission & Powertrain10 vehicles
Power train:driveline:driveshaft
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Risk: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
2023 Cadillac XT5 fuel economy and fuel cost
- City
- 20 MPG
- Highway
- 24 MPG
- Combined
- 21 MPG
- Annual fuel cost (EPA)
- $3,625
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other XT5 years
Frequently asked questions
- Is the 2023 Cadillac XT5 reliable?
- NHTSA data shows the 2023 XT5 has a Complaint Index of 25 and ranks 7th out of 9 XT5 model years, giving it a "Good" verdict relative to other years of the same model.
- Does the 2023 Cadillac XT5 have transmission problems?
- Transmission & Powertrain is the top problem area, accounting for 6 of 15 complaints (40%), with a median mileage at failure of 5,500 miles. A recall (23V172000) also addressed an incorrect sun gear, and another (23V043000) addressed improperly connected half-shaft assemblies.
- How many recalls does the 2023 Cadillac XT5 have?
- NHTSA lists 4 recalls for the 2023 Cadillac XT5, covering the instrument panel display, transmission sun gear, front half-shaft assemblies, and an illegible certification label. None are do-not-drive recalls.
- What is the fuel economy of the 2023 Cadillac XT5?
- The EPA rates the 2023 XT5 at 21 mpg combined (20 city / 24 highway), with an annual fuel cost of $3,625.
- Which Cadillac XT5 model years should be avoided?
- Based on Complaint Index, the 2017 (88), 2018 (75), and 2025 (100) model years are rated "Avoid," while the 2023 XT5's Complaint Index of 25 is comparatively low.