2023 Cadillac XT5 Reliability Data: Problems & Recalls
Best The 2023 Cadillac XT5 ranks 8th of 9 model years with a complaint index of 13 and a Best verdict. It has 15 complaints, 4 recalls, and no crashes, fires, injuries, or deaths reported. Transmission & Powertrain issues are the top problem area, at 40% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 13/100
- #8 of 9 XT5 years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 15
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 21
- 20 city / 24 hwy
- Injuries / deaths
- 0 / 0
Top 2023 Cadillac XT5 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain6 (40%)
- Engine4 (27%)
- Collision Avoidance & Cameras3 (20%)
- Other3 (20%)
- Brakes1 (7%)
- Electrical System1 (7%)
- Lane Departure1 (7%)
- Steering1 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the transmission shuddering or vibrating at certain speeds, sometimes with a jerking sensation felt through the floorboard.
- Some drivers describe sudden loss of power and stalling on the road, with no lights, no start, and the vehicle stuck in park.
- Backup and rear-view camera screens have gone dark or shown a dim, hard-to-read image, with the problem described as intermittent.
- One owner reported the steering wheel seizing at low speed while the vehicle veered toward the side of the road, along with multiple warning lights illuminating.
- Engine vibration has been reported when the engine switches between six- and four-cylinder operation, sometimes accompanied by a burnt rubber smell.
- One owner reported the lane departure warning activating with no nearby vehicles, along with a camera system that was not fully installed at delivery.
2023 Cadillac XT5 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 24V459000Jun 20, 2024Electrical System6,942 vehicles
Electrical system: instrument cluster/panel
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
- NHTSA 23V172000Mar 16, 2023Transmission & Powertrain8,744 vehicles
Power train:automatic transmission
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
- NHTSA 23V043000Feb 2, 2023Transmission & Powertrain10 vehicles
Power train:driveline:driveshaft
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Risk: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
2023 Cadillac XT5 fuel economy and fuel cost
- City
- 20 MPG
- Highway
- 24 MPG
- Combined
- 21 MPG
- Annual fuel cost (EPA)
- $3,625
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other XT5 years
Frequently asked questions
- Is the 2023 Cadillac XT5 a good year to buy?
- NHTSA data ranks the 2023 XT5 8th out of 9 model years with a complaint index of 13, giving it a Best verdict relative to other XT5 years. It has 15 complaints and no reported crashes, fires, injuries, or deaths.
- What problems does the 2023 Cadillac XT5 have?
- Transmission & Powertrain issues make up 40% of complaints, with a median mileage at failure of 5,500 miles. Engine complaints account for 27%, and Collision Avoidance & Camera issues account for 20%.
- Does the 2023 Cadillac XT5 have any recalls?
- NHTSA lists 4 recalls for the 2023 XT5, covering the instrument panel display, an incorrect transmission sun gear, improperly connected right-front half-shaft assemblies, and an illegible certification label. None are do-not-drive recalls.
- How does the 2023 XT5 compare to other model years?
- The 2023 XT5's complaint index of 13 is far lower than the 2017 (88) and 2018 (75) model years, which carry Avoid verdicts. Only the 2021 XT5, with a complaint index of 0, ranks better.