2020 Cadillac XT5 Reliability Data: Problems & Recalls
Good The 2020 Cadillac XT5 has a complaint index of 25 and ranks 7th of 9 model years, earning a Good verdict. It has 23 complaints and 5 recalls, with engine and transmission issues most common, but no crashes, fires, or injuries reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 25/100
- #7 of 9 XT5 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 23
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Engine
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19.5 city / 26 hwy
- Injuries / deaths
- 0 / 0
Top 2020 Cadillac XT5 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine7 (30%)
- Transmission & Powertrain7 (30%)
- Steering6 (26%)
- Electrical System3 (13%)
- Collision Avoidance & Cameras3 (13%)
- Other3 (13%)
- Brakes2 (9%)
- Fuel System1 (4%)
- Seat Belts1 (4%)
- Structure & Body1 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Power steering assist cuts out unexpectedly at low and highway speeds, sometimes with dashboard warning lights flashing at the same time.
- Engine stalls suddenly while driving, in one case tied to a fuel pump recall that a dealer could not immediately duplicate.
- Transmission shows reduced-power warnings, revs high without the vehicle accelerating, and has needed full replacement in some cases.
- Backup and side cameras go dark with a red no-camera icon, most often noticed when parking at night.
- Gear shifter plastic housing detaches, exposing wiring underneath.
- Brakes have engaged suddenly on their own with the ABS warning light flashing, then returning to normal.
2020 Cadillac XT5 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 22V709000Sep 22, 2022Collision Avoidance & Cameras95,231 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
- NHTSA 20V684000Nov 5, 2020Suspension, Wheels & Tires7,516 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
2020 Cadillac XT5 fuel economy and fuel cost
- City
- 19.5 MPG
- Highway
- 26 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,275
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT5 years
Frequently asked questions
- Is the 2020 Cadillac XT5 reliable?
- Based on NHTSA owner complaints and recalls, the 2020 XT5 rates Good, with a complaint index of 25 that ranks 7th-lowest-risk among the 9 model years covered.
- What problems does the 2020 Cadillac XT5 have?
- Owners most often reported engine issues (30% of complaints) and transmission/powertrain issues (30%), followed by steering problems (26%). No crashes, fires, injuries, or deaths were reported.
- Does the 2020 Cadillac XT5 have any recalls?
- NHTSA lists 5 recall campaigns for the 2020 XT5, covering collision-avoidance camera cables, tires, fuel pump jet nozzles, and airbag diffuser components. None are do-not-drive recalls.
- What year Cadillac XT5 should I avoid?
- Among XT5 years, 2017 and 2018 carry Avoid verdicts with complaint indexes of 88 and 75, while 2025 also rates Avoid with an index of 100. The 2020 model year rates Good by comparison.
- At what mileage do 2020 XT5 problems tend to show up?
- Median mileage at failure was 34,817 miles overall, with engine complaints around 34,825 miles and transmission complaints around 51,408 miles.