2020 Cadillac XT5 Problems, Recalls & Reliability
Verdict
BestComplaint Index
13/100
#8 most-complained of 9 XT5 years
The 2020 Cadillac XT5 ranks 8th of 9 model years with a Complaint Index of 13 and is rated Best relative to other XT5 years. NHTSA lists 23 complaints and 5 recalls, with Engine and Transmission & Powertrain as the top problem areas (7 complaints each).
- Complaints
- 23
- Recalls
- 5
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19.5 city / 26 hwy
Top 2020 Cadillac XT5 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine7 (30%)
- Transmission & Powertrain7 (30%)
- Steering6 (26%)
- Electrical System3 (13%)
- Collision Avoidance & Cameras3 (13%)
- Other3 (13%)
- Brakes2 (9%)
- Fuel System1 (4%)
- Seat Belts1 (4%)
- Structure & Body1 (4%)
What owners report
- Power steering assist intermittently fails while driving, sometimes making the wheel very hard or impossible to turn.
- Engine stalls unexpectedly without warning, occasionally tied to a fuel pump module recall.
- Vehicle shows a "reduced engine power" warning and revs high while barely moving.
- Backup and side/front camera displays intermittently go black with a warning icon, especially at night.
- Transmission produces abnormal noises and hesitates or fails to accelerate, in one case requiring transmission replacement.
- Gear shifter plastic covering detaches, exposing internal wiring around the shifter mechanism.
2020 Cadillac XT5 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 22V709000Sep 22, 2022Collision Avoidance & Cameras95,231 vehicles
Back over prevention: sensing system: camera
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
- NHTSA 20V684000Nov 5, 2020Suspension, Wheels & Tires7,516 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
2020 Cadillac XT5 fuel economy and fuel cost
- City
- 19.5 MPG
- Highway
- 26 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,275
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XT5 years
Frequently asked questions
- Is the 2020 Cadillac XT5 reliable based on NHTSA data?
- NHTSA lists 23 complaints and a Complaint Index of 13 for the 2020 XT5, giving it the second-best rank (8th of 9) among all XT5 model years, with a Best verdict relative to other years.
- What recalls affect the 2020 Cadillac XT5?
- NHTSA lists 5 recalls for the 2020 XT5, covering the rearview camera coaxial cable, tire manufacturing defects (two separate recalls), a fuel pump jet nozzle burr, and an airbag diffuser issue. None are do-not-drive recalls.
- What is the top problem area for the 2020 Cadillac XT5?
- Engine issues are the top reported problem area, tied with Transmission & Powertrain, each accounting for 7 of the 23 complaints (30% share).
- At what mileage do 2020 XT5 problems typically show up?
- Median mileage at failure across all complaints is 34,817 miles, though Steering complaints had a much lower median mileage of 5,625 miles.
- How does the 2020 XT5 compare to other years like 2017 or 2025?
- The 2020 XT5 has a Complaint Index of 13, far lower than the 2017 (88), 2018 (75), and 2025 (100) model years, all rated Avoid, making 2020 one of the better years for the XT5.