2023 Volvo XC60 Reliability Data: Problems & Recalls
Avoid The 2023 Volvo XC60 has a Complaint Index of 88 and ranks 3rd-worst of 17 model years, earning an Avoid verdict. Electrical System issues drive 41% of complaints, and NHTSA lists 5 recall campaigns covering cameras, electrical, brakes, and engine software.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 88/100
- #3 of 17 XC60 years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 54
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 3
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25.5
- 23 city / 28.5 hwy
- Injuries / deaths
- 1 / 0
Top 2023 Volvo XC60 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System22 (41%)
- Collision Avoidance & Cameras14 (26%)
- Other12 (22%)
- Brakes9 (17%)
- Fuel System6 (11%)
- Engine5 (9%)
- Lane Departure5 (9%)
- Visibility & Wipers5 (9%)
- Suspension, Wheels & Tires3 (6%)
- Transmission & Powertrain2 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Automatic emergency braking triggers with nothing in the vehicle's path, sometimes causing abrupt or violent stops.
- Brake system reportedly fails to stop the car or engages unexpectedly, leading to collisions with other vehicles.
- Electrical faults cause the key fob to go unrecognized, preventing the vehicle from starting and limiting speed.
- Engine surges to high RPM during braking without driver input on the accelerator.
- Sudden loss of throttle response while changing lanes, followed by a jolt of power.
- 12-volt battery charging faults leave the vehicle limited to very low speed.
2023 Volvo XC60 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 25V908000Dec 23, 2025Collision Avoidance & Cameras413,151 vehiclesOver-the-air fix
Back over prevention:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
- NHTSA 25V282000May 8, 2025Collision Avoidance & Cameras413,151 vehiclesOver-the-air fix
Back over prevention:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
- NHTSA 23V188000Mar 22, 2023Electrical System393 vehicles
Electrical system
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
2023 Volvo XC60 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 28.5 MPG
- Combined
- 25.5 MPG
- Annual fuel cost (EPA)
- $3,125
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other XC60 years
Frequently asked questions
- Is the 2023 Volvo XC60 reliable?
- Based on NHTSA owner complaints and recalls, the 2023 XC60 has a Complaint Index of 88, the 3rd-worst among 17 model years of the XC60, and carries an Avoid verdict.
- What are the most common problems with the 2023 Volvo XC60?
- Electrical System issues make up 41% of complaints, followed by Collision Avoidance & Cameras at 26% and Brakes at 17%. Median mileage at failure for electrical complaints is 350 miles.
- Does the 2023 Volvo XC60 have any recalls?
- NHTSA lists 5 recall campaigns for the 2023 XC60, covering rearview camera display issues, an e-Call diagnostic false alarm, a brake control module fault that can affect ABS, and an engine control module software error that can prevent starting.
- How does the 2023 XC60 compare to other XC60 years?
- The 2023 XC60's Complaint Index of 88 is higher than most other years; only 2022 (94) and 2025 (100) score worse. Years like 2014 (6), 2017 (13), and 2011 (19) score far lower and rank as Best.