2023 Volvo XC60 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
87/100
#3 most-complained of 16 XC60 years
The 2023 Volvo XC60 has a Complaint Index of 87, ranking 3rd-worst among 16 model years, with 54 complaints, 5 recalls, and a median failure mileage of 400. Owners mainly report Electrical System issues (41% of complaints), making this an Avoid year relative to other XC60 years.
- Complaints
- 54
- Recalls
- 5
- Crashes / fires
- 3 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25.5
- 23 city / 28.5 hwy
Top 2023 Volvo XC60 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System22 (41%)
- Collision Avoidance & Cameras14 (26%)
- Other12 (22%)
- Brakes9 (17%)
- Fuel System6 (11%)
- Engine5 (9%)
- Lane Departure5 (9%)
- Visibility & Wipers5 (9%)
- Suspension, Wheels & Tires3 (6%)
- Transmission & Powertrain2 (4%)
What owners report
- Automatic emergency braking activates with nothing in the vehicle's path, sometimes while parking or backing out of a garage.
- Brake system reportedly fails to stop the car despite firm brake pedal pressure, leading to low-speed collisions.
- Engine RPM surges unexpectedly to between 3000 and 4000 while braking at low speeds.
- Vehicle loses throttle response mid lane-change before suddenly jolting forward after repeated accelerator input.
- 12V battery and key fob electronics fail, leaving the car limited to very low speed or unable to start.
- Coolant warning light and thermostat issues appear alongside key fob recognition failures.
2023 Volvo XC60 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 25V908000Dec 23, 2025Collision Avoidance & Cameras413,151 vehiclesOver-the-air fix
Back over prevention:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
- NHTSA 25V282000May 8, 2025Collision Avoidance & Cameras413,151 vehiclesOver-the-air fix
Back over prevention:software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
- NHTSA 23V188000Mar 22, 2023Electrical System393 vehicles
Electrical system
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
2023 Volvo XC60 fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 28.5 MPG
- Combined
- 25.5 MPG
- Annual fuel cost (EPA)
- $3,125
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other XC60 years
Frequently asked questions
- Is the 2023 Volvo XC60 reliable?
- Compared to other XC60 model years, 2023 ranks 3rd-worst out of 16 years tracked, with a Complaint Index of 87 and 54 NHTSA complaints, so it is rated Avoid relative to other years.
- What is the most common problem with the 2023 Volvo XC60?
- Electrical System issues are the top problem area, accounting for 22 of 54 complaints (41%), with a median failure mileage of 350.
- Does the 2023 Volvo XC60 have any recalls?
- Yes, NHTSA lists 5 recalls for the 2023 XC60, covering the Collision Avoidance & Cameras system, Electrical System (e-call fault), Brakes (ABS loss via BCM2), and Engine (ECM software preventing starts).
- How does the 2023 XC60 compare to the 2022 and 2024 models?
- The 2022 XC60 has a Complaint Index of 93 (Avoid) and the 2024 XC60 has 80 (Avoid), while 2023 sits between them at 87, also rated Avoid.
- How many crashes were reported for the 2023 XC60?
- NHTSA data lists 3 crashes and 1 injury associated with 2023 XC60 complaints, with no fires or deaths reported.