2020 Volvo XC60 Reliability Data: Problems & Recalls
Good The 2020 Volvo XC60 has a complaint index of 31 out of 100, ranking 12th of 17 model years, and earns a Good verdict. NHTSA lists 22 complaints, 6 recalls, and 2 injuries, with electrical system issues the top concern.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 31/100
- #12 of 17 XC60 years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 22
- unique NHTSA reports
- Recalls
- 6
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 2
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 23.5
- 21 city / 27.5 hwy
- Injuries / deaths
- 2 / 0
Top 2020 Volvo XC60 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System8 (36%)
- Other5 (23%)
- Brakes4 (18%)
- Suspension, Wheels & Tires3 (14%)
- Engine2 (9%)
- Visibility & Wipers2 (9%)
- Airbags1 (5%)
- Collision Avoidance & Cameras1 (5%)
- Fuel System1 (5%)
- Lane Departure1 (5%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Rear side window shattered spontaneously while driving on the freeway with no contact.
- Vehicle decelerated on its own at 45 mph and required manual braking, tied to an automatic emergency braking software recall.
- Outside rearview mirror stayed rotated inward in freezing weather and would not automatically extend.
- Rear brake rotors needed replacement almost immediately, and the stop/start system triggered repeated dealer visits.
- Center tablet screen and instrument panel repeatedly blacked out while driving, including while backing up.
- Rear tire sidewall blew out with no prior impact at roughly 10,600 miles.
2020 Volvo XC60 recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 25V179000Mar 24, 2025Electrical System7,483 vehicles
Electrical system:propulsion system:traction battery
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
- NHTSA 23V001000Jan 5, 2023Steering74 vehicles
Steering
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
- NHTSA 21V716000Sep 15, 2021Brakes9 vehicles
Service brakes, hydraulic:antilock/traction control/electronic limited slip
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
2020 Volvo XC60 fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 27.5 MPG
- Combined
- 23.5 MPG
- Annual fuel cost (EPA)
- $3,375
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other XC60 years
Frequently asked questions
- Is the 2020 Volvo XC60 reliable?
- Compared to other XC60 model years, 2020 ranks well, with a complaint index of 31 (12th lowest of 17 years) and a Good verdict based on NHTSA complaints and recalls.
- What are the most common problems with the 2020 Volvo XC60?
- Electrical system issues make up 36% of complaints, followed by brakes at 18% and suspension, wheels and tires at 14%, per NHTSA data.
- Does the 2020 Volvo XC60 have any recalls?
- NHTSA lists 6 recalls for the 2020 Volvo XC60, covering the high-voltage battery, steering gear, brakes, fuel pump, windshield wiper nuts, and automatic emergency braking software.
- How does the 2020 XC60 compare to other years?
- The 2020 model year has a complaint index of 31, better than 2021 (81), 2022 (94), 2023 (88), and 2025 (100), which are all rated Avoid.
- What is the fuel economy of the 2020 Volvo XC60?
- EPA rates the 2020 XC60 at 23.5 mpg combined (21 city / 27.5 highway), with an estimated annual fuel cost of $3,375.