YearToAvoid

2020 Volvo XC60 Problems, Recalls & Reliability

Verdict

Good

Complaint Index

31/100

#12 most-complained of 17 XC60 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2020 Volvo XC60 has 22 owner complaints and 6 safety recalls on file with NHTSA. Its Complaint Index is 31 out of 100 — #12 highest of 17 XC60 model years (verdict: Good). The most reported problem area is electrical system (8 complaints, 36% of the total). Complaints report 2 injuries.

Complaints
22
Recalls
6
Crashes / fires
0 / 0
Injuries / deaths
2 / 0
NHTSA overall rating
Not rated
EPA combined MPG
23.5
21 city / 27.5 hwy

Top 2020 Volvo XC60 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System8 (36%)
  2. Other5 (23%)
  3. Brakes4 (18%)
  4. Suspension, Wheels & Tires3 (14%)
  5. Engine2 (9%)
  6. Visibility & Wipers2 (9%)
  7. Airbags1 (5%)
  8. Collision Avoidance & Cameras1 (5%)
  9. Fuel System1 (5%)
  10. Lane Departure1 (5%)
2020 Volvo XC60 complaints: complaints filed per month4Jun 2020Oct 2021Nov 2022Jun 2023Jun 2024Jan 2025Aug 2026
30 complaints filed with NHTSA from Jun 2020 to Aug 2026; peak Nov 2022 (4).

2020 Volvo XC60 recalls

6 NHTSA recall campaigns list this model year.

  1. NHTSA 25V179000Mar 24, 2025Electrical System7,483 vehicles

    Electrical system:propulsion system:traction battery

    Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

    Risk: A short circuit in a high-voltage battery increases the risk of a fire.

    Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

  2. NHTSA 23V001000Jan 5, 2023Steering74 vehicles

    Steering

    Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

    Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

    Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

  3. NHTSA 21V716000Sep 15, 2021Brakes9 vehicles

    Service brakes, hydraulic:antilock/traction control/electronic limited slip

    Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

    Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

    Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

See all 6 recalls for the 2020 Volvo XC60 →

2020 Volvo XC60 fuel economy and fuel cost

City
21 MPG
Highway
27.5 MPG
Combined
23.5 MPG
Annual fuel cost (EPA)
$3,375
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other XC60 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Caution5036524
2019Caution6336823.5
2020Good3122623.5
2021Avoid8148524.5
2022Avoid9473625

All Volvo XC60 years: best and worst →

Frequently asked questions

Is the 2020 Volvo XC60 a reliable year?
Judged by NHTSA owner complaints and recalls, the 2020 Volvo XC60 ranks #12 of 17 among XC60 model years (Complaint Index 31/100, verdict: Good). It has 22 complaints and 6 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2020 Volvo XC60?
The most reported problem areas are electrical system (8 complaints), brakes (4 complaints), and suspension, wheels & tires (3 complaints). The median mileage at the time of failure in complaints that report it is 11,850 miles.
Does the 2020 Volvo XC60 have any recalls?
Yes — NHTSA lists 6 recall campaigns for the 2020 Volvo XC60, most recently reported 2025, covering electrical system, steering, brakes, and fuel system.
What is the fuel economy of the 2020 Volvo XC60?
EPA rates the 2020 Volvo XC60 at 23.5 MPG combined (21 city / 27.5 highway), with an estimated annual fuel cost of $3,375. Where several configurations exist, the median is shown.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.