2014 Volkswagen Eos Airbags Problems
Airbags account for 31 of 40 total complaints (78%) on the 2014 Volkswagen Eos, almost all tied to the Takata driver frontal airbag inflator recall. No crashes, fires, or injuries were reported, and median mileage at complaint was 16,000 miles.
- Airbags complaints
- 31
- 78% of 40
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 16,000 mi
- Related recalls
- 2
Typical airbag symptoms owners report
- Owners report receiving Takata recall notices (campaign 16V078000) warning that the driver frontal airbag inflator could rupture, but say replacement parts were unavailable for an extended period.
- Some owners say they were never proactively notified by Volkswagen or their dealer and only learned of the recall through other means, such as a different dealership.
- Several owners describe frustration with being told the vehicle was unsafe to drive with no repair timeline, and asked Volkswagen for a lease termination, loaner vehicle, or immediate fix.
- One owner mentioned unrelated water leaks into the cabin that required carpet replacement, separate from the airbag concern, but said the airbag recall remained unresolved.
- No owner in the sample reported an actual airbag deployment failure, crash, or injury tied to the defect.
When 2014 Volkswagen Eos airbag complaints were filed
First complaint Apr 16, 2016, latest Jul 25, 2022.
Airbags recalls for the 2014 Volkswagen Eos
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 16V078000Feb 10, 2016Airbags659,493 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Airbags complaints by Eos model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Does the 2014 Volkswagen Eos have an airbag recall?
- Yes. NHTSA lists two related recalls, campaign 16V078000 (2016-02-10) and campaign 18V148000 (2018-03-06), both covering the driver's frontal airbag inflator, which Volkswagen agreed to replace free of charge.
- How many airbag complaints does the 2014 Eos have?
- NHTSA lists 31 airbag complaints for the 2014 Eos, which is 78% of the 40 total complaints filed for that model year.
- Were there any injuries or crashes from the 2014 Eos airbag issue?
- No. NHTSA records show 0 crashes, 0 fires, and 0 injuries among the airbag complaints for the 2014 Eos.
- At what mileage did owners report airbag problems on the 2014 Eos?
- The median mileage at failure reported to NHTSA for airbag complaints on the 2014 Eos was 16,000 miles.
- Is the airbag problem worse on the 2014 Eos than other Eos years?
- Among Eos model years listed, the 2014 has the highest airbag share of complaints at 78%, compared to 35% for 2010 and 68% for 2012.