2017 Volkswagen CC Reliability Data: Problems & Recalls
No verdict The 2017 Volkswagen CC has a complaint index of 11, the lowest among the 10 model years with data, ranking 9th worst (meaning it's one of the safer years). It has 4 complaints, 3 recalls, and no verdict assigned yet, with Electrical System issues as the top problem area.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 11/100
- #9 of 10 CC years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 4
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22.5
- 19.5 city / 28 hwy
- Injuries / deaths
- 1 / 0
Top 2017 Volkswagen CC problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (75%)
- Airbags1 (25%)
- Engine1 (25%)
- Other1 (25%)
- Transmission & Powertrain1 (25%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags failed to deploy during a low-speed crash in the rain, leading to head and arm injuries.
- Vehicles became unresponsive after parking, with headlights, instrument panel lights, airbag lights, and brake lights staying on or blinking.
- Owners reported needing a tow after the vehicle would not respond to the remote or restart.
- The radio and infotainment system changed channels on its own and lost voice command and navigation functions, distracting drivers.
2017 Volkswagen CC recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 21V321000May 5, 2021Other46 vehicles
Unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- NHTSA 19V014000Jan 11, 2019Airbags119,394 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
- NHTSA 17V287000Apr 28, 2017Structure & Body23 vehicles
Seats:front assembly:head restraint
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
2017 Volkswagen CC fuel economy and fuel cost
- City
- 19.5 MPG
- Highway
- 28 MPG
- Combined
- 22.5 MPG
- Annual fuel cost (EPA)
- $3,225
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other CC years
Frequently asked questions
- Is the 2017 Volkswagen CC reliable?
- Based on NHTSA owner complaints and recalls, the 2017 CC has a complaint index of 11, the lowest of all 10 model years with data, and ranks 9th out of 9 worst years. It has not been assigned a verdict.
- What are the most common problems with the 2017 Volkswagen CC?
- Electrical System issues make up 75% of complaints, including dashboard warning lights staying on, unresponsive vehicles, and malfunctioning infotainment systems. Airbags, engine, and transmission each account for one complaint.
- Does the 2017 Volkswagen CC have any recalls?
- Yes, NHTSA lists 3 recalls for the 2017 CC, covering an internal-use vehicle buyback, a driver's frontal airbag inflator replacement, and incorrect front seat head restraints.
- How does the 2017 CC compare to other Volkswagen CC years?
- The 2017 CC has a complaint index of 11, well below years like 2010 (100, Avoid) and 2012 (89, Avoid). Only the 2015 (22, Best) and 2016 (33, Good) come close to its low complaint level.
- Did any 2017 Volkswagen CC complaints involve crashes or injuries?
- Yes, NHTSA lists 1 crash and 1 injury among the 4 complaints, tied to an airbag non-deployment incident at 28,000 miles.