2014 Volkswagen CC Problems, Recalls & Reliability
Verdict
GoodComplaint Index
43/100
#5 most-complained of 8 CC years
The 2014 Volkswagen CC ranks 5th out of 8 model years, with a Complaint Index of 43 and a "Good" verdict. NHTSA lists 80 complaints, 5 recalls, and 3 crashes, with airbags making up 65% of complaints.
- Complaints
- 80
- Recalls
- 5
- Crashes / fires
- 3 / 0
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 21 city / 31 hwy
Top 2014 Volkswagen CC problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Airbags52 (65%)
- Fuel System13 (16%)
- Electrical System11 (14%)
- Engine8 (10%)
- Steering5 (6%)
- Brakes3 (4%)
- Other3 (4%)
- Suspension, Wheels & Tires2 (3%)
- Collision Avoidance & Cameras1 (1%)
- Structure & Body1 (1%)
What owners report
- Owners report Takata airbag recall parts being on national backorder, leaving the driver's frontal airbag inflator unreplaced for extended periods.
- Some drivers describe crashes where only the driver-side airbag deployed or airbags failed to deploy at all during a collision.
- One owner reported unintended acceleration while pressing the brake pedal, resulting in a crash into a pole and another vehicle with a median failure mileage of 20,000 for engine-related complaints.
- Front disc brakes reportedly warped early, producing a rumbling sound felt when exiting the freeway, with a median mileage of 20,400 for brake complaints.
- Wheels have been reported to crack along the circumference after hitting road ruts, sometimes causing sudden tire deflation, with a median mileage of 1,723 for suspension/wheel complaints.
- Owners waiting on the steering wheel clock-spring recall said dealers could not say when replacement hardware would arrive.
2014 Volkswagen CC recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 18V329000May 16, 2018Other252 vehicles
Unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 17V509000Aug 16, 2017Fuel System280,915 vehicles
Fuel system, gasoline:delivery:fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
2014 Volkswagen CC fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 31 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,200
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other CC years
Frequently asked questions
- Is the 2014 Volkswagen CC reliable?
- Compared to other CC model years, 2014 ranks 5th of 8 with a Complaint Index of 43 and a "Good" verdict. It has fewer complaints (80) than the worst years like 2010 (240) and 2012 (230).
- What problems does the 2014 Volkswagen CC have?
- NHTSA data shows airbags are the top problem area, accounting for 65% of the 80 complaints, followed by fuel system issues (16%) and electrical system issues (14%).
- Does the 2014 Volkswagen CC have a recall?
- Yes, NHTSA lists 5 recalls for the 2014 CC, including three separate airbag recalls, a fuel pump control module recall, and a compliance-related recall. None are listed as do-not-drive recalls.
- What year Volkswagen CC should I avoid?
- Based on NHTSA data, 2010 and 2012 are the worst CC years, with Complaint Index scores of 86 and 100 and verdicts of "Avoid." The 2014 CC scores much lower at 43 and is rated "Good."
- How is fuel economy on the 2014 Volkswagen CC?
- EPA rates the 2014 CC at 25 mpg combined (21 city / 31 highway), with an estimated annual fuel cost of $3,200.