2014 Volkswagen CC Reliability Data: Problems & Recalls
Good The 2014 Volkswagen CC has a complaint index of 44 and ranks 6th of 10 model years, earning a Good verdict. It has 80 complaints, 5 recalls, and no do-not-drive recalls; airbags are the top problem area at 65% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 44/100
- #6 of 10 CC years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 80
- unique NHTSA reports
- Recalls
- 5
- distinct NHTSA campaigns
- Crashes
- 3
- reported in complaints
- Fires
- 0
- Injuries
- 2
- Top issue
- Airbags
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 25
- 21 city / 31 hwy
- Injuries / deaths
- 2 / 0
Top 2014 Volkswagen CC problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Airbags52 (65%)
- Fuel System13 (16%)
- Electrical System11 (14%)
- Engine8 (10%)
- Steering5 (6%)
- Brakes3 (4%)
- Other3 (4%)
- Suspension, Wheels & Tires2 (3%)
- Collision Avoidance & Cameras1 (1%)
- Structure & Body1 (1%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report Takata airbag inflators failing to deploy properly or deploying with defects, sometimes tied to crashes.
- Some drivers say replacement parts for the airbag recall were on national back order, leaving repairs delayed for extended periods.
- One owner described unintended acceleration while pressing the brake pedal, resulting in a crash into a pole and another vehicle.
- Reports describe tires going flat with no visible damage and a front wheel cracking along its circumference after hitting a road rut.
- Front disc brakes were described as warped, producing a rumbling noise when exiting the freeway after highway driving.
- A steering wheel clock spring recall part was also reported as back-ordered, delaying repair.
2014 Volkswagen CC recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 18V329000May 16, 2018Other252 vehicles
Unknown or other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- NHTSA 18V148000Mar 6, 2018Airbags363,713 vehicles
Air bags:frontal:driver side:inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- NHTSA 17V509000Aug 16, 2017Fuel System280,915 vehicles
Fuel system, gasoline:delivery:fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
2014 Volkswagen CC fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 31 MPG
- Combined
- 25 MPG
- Annual fuel cost (EPA)
- $3,200
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other CC years
Frequently asked questions
- Is the 2014 Volkswagen CC reliable?
- NHTSA data gives the 2014 CC a complaint index of 44, ranking 6th out of 10 model years, with a Good verdict relative to other CC years.
- What problems does the 2014 Volkswagen CC have?
- The top problem area is airbags, making up 65% of the 80 complaints filed, followed by fuel system issues at 16% and electrical system issues at 14%.
- Does the 2014 Volkswagen CC have a recall?
- NHTSA lists 5 recall campaigns for the 2014 CC, covering airbags, fuel pump control module, and other components, with no do-not-drive recalls.
- How does the 2014 CC compare to other CC years?
- The 2014 CC's complaint index of 44 is far below the 2010 CC's index of 100 and the 2012 CC's index of 89, both rated Avoid, but higher than the 2015 CC's index of 22, rated Best.