YearToAvoid

2023 Toyota Venza Hybrid Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

67/100

#2 most-complained of 4 Venza Hybrid years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2023 Toyota Venza Hybrid has a complaint index of 67, ranking 2nd worst out of 4 model years, with a Caution verdict. It has 21 complaints, 10 crashes, 3 recalls and no fires or deaths reported to NHTSA.

Complaints
21
Recalls
3
Crashes / fires
10 / 0
Injuries / deaths
9 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
39
40 city / 37 hwy

Top 2023 Toyota Venza Hybrid problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System7 (33%)
  2. Collision Avoidance & Cameras7 (33%)
  3. Engine4 (19%)
  4. Other4 (19%)
  5. Brakes3 (14%)
  6. Airbags2 (10%)
  7. Visibility & Wipers2 (10%)
  8. Transmission & Powertrain1 (5%)

What owners report

  • Owners report the forward collision sensing system failing to activate before low-speed crashes, including one incident backing out of a garage.
  • Some drivers describe sudden unintended acceleration while parking or stopped, with the vehicle lurching into a parked car or another vehicle despite the brake pedal being pressed.
  • One owner reported complete brake failure exiting a freeway, unable to shift into park or reverse to slow down before a multi-vehicle collision.
  • Airbags reportedly failed to deploy and automatic braking did not engage during a head-on collision at 40-45 mph.
  • Electrical system complaints describe infotainment screens and radio volume malfunctioning on their own, with controls becoming unresponsive while driving.
  • One owner reported the windshield cracking twice within about a year and a half of ownership.
2023 Toyota Venza Hybrid complaints: complaints filed per month3Jan 2023Sep 2023Sep 2024Mar 2025Sep 2025Apr 2026
30 complaints filed with NHTSA from Jan 2023 to May 2026; peak Sep 2023 (3).

2023 Toyota Venza Hybrid recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles

    Back over prevention:display function

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  2. NHTSA 25V595000Sep 11, 2025Electrical System591,377 vehiclesOver-the-air fix

    Electrical system: instrument cluster/panel

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

    Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

    Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

  3. NHTSA 24V548000Jul 23, 2024Other33,848 vehicles

    Equipment:other:labels

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

    Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

2023 Toyota Venza Hybrid fuel economy and fuel cost

City
40 MPG
Highway
37 MPG
Combined
39 MPG
Annual fuel cost (EPA)
$1,650
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other Venza Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002021202220232024
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Avoid100188239
2022Best042139
2023Caution6721339
2024Good3325339

All Toyota Venza Hybrid years: best and worst →

Frequently asked questions

Is the 2023 Toyota Venza Hybrid reliable?
NHTSA data shows 21 complaints and 3 recalls for the 2023 Venza Hybrid, giving it a complaint index of 67 and a Caution verdict. It ranks 2nd worst among the 4 model years with data, better than 2021 but worse than 2022 and 2024.
What is the top problem area for the 2023 Toyota Venza Hybrid?
Electrical System and Collision Avoidance & Cameras are tied as the top problem areas, each accounting for 33% of complaints (7 complaints each).
Does the 2023 Toyota Venza Hybrid have any recalls?
Yes, NHTSA lists 3 recalls: one for the Panoramic View Monitor software, one for instrument panel software affecting multiple Toyota models, and one label-related recall from Gulf States Toyota. None are do-not-drive recalls.
What year Toyota Venza Hybrid should I avoid?
Based on NHTSA data, 2021 is the worst year with a complaint index of 100 and an Avoid verdict, while 2022 is the best with an index of 0.
How many crashes were reported for the 2023 Toyota Venza Hybrid?
NHTSA lists 10 crashes and 9 injuries associated with 2023 Venza Hybrid complaints, with no fires or deaths reported.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.